This hotel does NOT provide continental breakfast Limited tv channels My room was big, no refrigerator or microwave The restaurant was under construction, room service was available however

I booked a 1 king size bed room, I received a room with two doubles. Nobody would own up to the mistake and it took two nights to get the room I wanted. A front desk clerk actually argued with me telling me "I doubt your going to get to change rooms because we only have four left,so if someone calls for them they will get them because you already have a room. When I said "So you don't care about customer service for the customers you already have?", he tried to say I was just a "Travel agent" customer. I explained to him that as a "Travel agent Customer" I had multiple hotels to choose from and I chose Holiday Inn. That will be the last time I choose a Holiday Inn. This clerk was not the only univiting employee I encountered during my stay, only the worst.

Just off a main highway, this hotel was convenient for us. The front desk people were helpful. We were quickly and graciously checked in and given our keys. There were 3 of us and we were given 3 keys. We ate dinner in the dining room and it was quite fine. We also easily walked next door to a small store attached to a gas station, where we could buy batteries and medicine, etc. The bathroom was clean and adequate and the two double beds were comfortable. All 3 of us slept well, the hotel was fairly quiet over night. We noticed that the staff heightened security by keeping the main door as the only entrance, with the side door near our room just used as an emergency exit. We would stay here again.

This hotel has easy access to the major street in town. Room clean and comfortable. The halls and elevator were a bit warm but well lit for security. Staff very professional and helpful.

This room was clean, quiet and accessable. No complaints or surprises during our stay. This is a great buy and choice for travel in Charlottesville