Buena Vista Palace

From $ 109 per night

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Lake Buena Vista
1900 BUENA VISTA DR POB 22206, Lake Buena Vista, Florida 32830-2206407-827-2727

Attributes:
Romantic, Family-friendly
Amenities:
Business Center, Dining, Fitness Center, Internet Access, Meeting Rooms, Parking, Pool, Room Service, Shuttle Service
Type:
Resort
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User Reviews

Results 1-10of 151 Reviews

Nice amenities, but rooms need improvement

A traveler

Travelocity.com

September 28, 2012

When we checked into our room, it smelled musty and there was dust everywhere. We spent one night in the room, then switched to another room in the island resort building, which is much newer. The first room smelled terrible, the air coming out of ...Read more

Very nice hotel for the price

A traveler

Travelocity.com

September 11, 2012

The beds were very comfortable. The spa was excellent. The food at the restaurants were good. Very convenient to Downtown Disney. Great hotel for adults. Just one thing that I noticed was the walls were a little thin and we had a young child next ...Read more

Great place to stay

A traveler

Travelocity.com

August 5, 2012

Only complaints were Disney view was downtown Disney and pool could have been better

Convenient for both business and pleasure

A traveler

Travelocity.com

July 24, 2012

My husband had a trade show to go to in the Universal Studios area and the the kids and I tagged along to go to Disney. This hotel was a great location for both. The free shuttle to the parks and close proximity to Downtown Disney was great. The ...Read more

I will never stay in that hotel evenif it was for free.

A traveler

Travelocity.com

July 13, 2012

the customer service is really bad, managment is very poor and they trully dont care about clients. Imagin going with 2 kids under 2 years old and in a period of 6 hours they move you to 3 rooms all with issues that didnt allow you to stay in. more ...Read more

Great place, great location. Love this hotel !

A traveler

Travelocity.com

July 11, 2012

Believe the advertisements provided for this hotel....all true. Wonderful atmosphere. It has it all. The spa staff is especially wonderful. Found no hidden costs.

The hotel was great & in a great location

A traveler

Travelocity.com

June 21, 2012

The hotel staff was extremely friendly and helpful.

I absolutely loved every minute of my stay in Palace

A traveler

Travelocity.com

June 18, 2012

The location was in walking distance of downtown Disney.The room was spacious, clean, modern and comfortable.We had a wonderful view of fireworks from the 22 nd floor.

Nice hotel that is close to Disney parks

A traveler

Travelocity.com

June 14, 2012

We stayed in this hotel at the recommendation of our neighbor. I am glad that she told us about this hotel as we really enjoyed our stay. We went on a promotion of buy 3 nights and get one free. The staff was very nice and took care of our needs. ...Read more

The staff was not friendly and service was poor

A traveler

Travelocity.com

May 31, 2012

When we first pulled up to the Buena Vista Palace it looked very nice and seemed like a higher end hotel. We were greeted and our bags were held while we checked into our room. The person who checked us in was not very nice and told us we were ...Read more When we first pulled up to the Buena Vista Palace it looked very nice and seemed like a higher end hotel. We were greeted and our bags were held while we checked into our room. The person who checked us in was not very nice and told us we were staying in the hotel. I knew I had booked a suite and also knew that was not part of the hotel so we walked to our room. We waited an over an HOUR for our bags. It wasn't until we called that someone finally brought them to our room. By that point we went to the pool and the restaurant by the pool had closed. Our suite was very nice, roomy and clean. It was a very large area and perfect for a family of four. I had asked for 2 beds, but there was only 1. This was fine as our girls are young and were able to sleep in the pull out couch, but it would have been nice if they had had a bed. The breakfast buffet was very nice, but the staff and service was not very good at the restaurant. The pool was small and very crowded. For the size of the hotel, it would have been nicer to have a larger pool. Also there were supposed to be kids activities daily. There was always a list with the schedule of events and nothing ever happened on the schedule. So they may say and write the kids activies, but do not expect any. Finally on the last night we wanted to print out our boarding passes in the lobby. The software/system was not working so we asked the concierge to help. When we did she gave us a look like we were idiots and disturbing her because we couldn't get it to work. She came over and appeared to get it to the right screen and she walked away. When we tried to pull up US Airways, there was no option so we went back to her at which point she rolled her eyes. So I told her to forget it and I went to the front desk who told me to go back to the conceirge. She came back over with us again and then said the system was not working. She then said she could print them out at the desk and she was unable to. It was disappointing that they advertise a service, it doesn't work, no one tries to get it to work or help. I would not recommend this hotel. I wish I had paid more and stayed at the Hyatt, which we could see everyday from our hotel Close

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Buena Vista Palace

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User Reviews

Nice amenities, but rooms need improvement

Very nice hotel for the price

Great place to stay

Convenient for both business and pleasure

I will never stay in that hotel evenif it was for free.

Great place, great location. Love this hotel !

The hotel was great & in a great location

I absolutely loved every minute of my stay in Palace

Nice hotel that is close to Disney parks

The staff was not friendly and service was poor

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Buena Vista Palace

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Hotel Class:

Avg. User Rating:

User Reviews

Nice amenities, but rooms need improvement

Very nice hotel for the price

Great place to stay

Convenient for both business and pleasure

I will never stay in that hotel evenif it was for free.

Great place, great location. Love this hotel !

The hotel was great & in a great location

I absolutely loved every minute of my stay in Palace

Nice hotel that is close to Disney parks

The staff was not friendly and service was poor

Compare Rates Across Websites