We arrived at our hotel, only to be put in a room farthest away from the lobby (although there were other rooms available). The room had no carpet, and was very cold when we entered. There were no bedspreads...rather "strips" of bedspreads at the end of the beds. It took a long time to heat up the room to an acceptable level. The WORST part was that we had NO hot water for showers the next morning. When we called the front desk about this...we were told "we thought that had been fixed". They did offer to let us go to another room to use a working shower, however we did not have the time to take all our belongings to another room to do this before we had to be on the road. The most the front desk said was "sorry"...however, we felt we deserved much more for the inconvenience. Especially...since the hotel knew there was a problem before they ever put us in that room. We left cold, disappointed and without three of us being able to shower.

The staffs goal is CUSTOMER SATISFACTION. The location is EXCELLENT with a close proximity to major attractions.

Their breakfast was great-very friendly staff-can't wait to go back!

We were not impressed by this hotel. The room was not very pleasing to the eye, it was all blue-carpet, comforter, pictures. The breakfast was cheap-cereal in little boxes, tiny muffins, plastic, cheap utensils, paper bowls and plates, and if you wanted waffles you had to make them yourself! I will say the staff was very nice, but we won't go back.

Staff very friendly. Room clean. Breakfast selection was pretty good. Id stay here again