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Carlsbad Hotels

Best Western Stevens Inn

1829 S Canal St, Carlsbad, New Mexico 88220
  • #2 most popular
    Carlsbad hotel
  • Avg. User Rating:
    3 out of 5 stars
  • Hotel Class:
    3 out of 5 stars

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Best Western Stevens Inn Reviews

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Friendly Staff, Dirty Beds

  • 2 out of 5 stars A traveler from Travelocity.com
  • June 12, 2011
Quote: All of the staff we spoke to were friendly and as helpful as they could be. But the room was as described in the other posts below. Both beds in our room had questionable stains on them and I question whether they had been washed since the last... Read the full Best Western Stevens Inn review

Great Stay in Carlsbad

  • 3 out of 5 stars by iluvredrocks from Sherman, Texas
  • April 24, 2010
Quote: We only stayed one night before we went to the caverns, but it was very clean. The water pressure was very good, which was great to wash all the desert dust off! The restaurant had excellent food, but it was slightly over priced. We stayed on a... Read the full Best Western Stevens Inn review

Not a "Best" Western!!

  • 1 out of 5 stars A traveler from Travelocity.com
  • September 20, 2009
Quote: This place is very shabby and worn. The linens are worn and have holes in the sheets, the pillows are lumpy like they have been washed too many times and the stuffing is all bunched up. The furnishings are mis-matched, furniture is scratched,... Read the full Best Western Stevens Inn review

Shabby and Gross, but the Breakfast was OK

  • 2 out of 5 stars A traveler from Travelocity.com
  • April 14, 2009
Quote: When we first arrived at our room, I found a roach hunkered down beneath the sink area, and was immediately grossed out! After I disposed of the critter and looked around, I was less than thrilled. The one-story building we stayed in looks like it... Read the full Best Western Stevens Inn review

This hotel has seen better days

  • 3 out of 5 stars A traveler from Travelocity.com
  • July 22, 2008
Quote: No hot tub as advertised...had counted on same after local hiking and spelunking...pool was ice cold, but new...maybe they got rid of the old hottub... Local like the hotel's brunch...nothing special about it but served by friendly staff... Rooms... Read the full Best Western Stevens Inn review

Repulsive!

  • 1 out of 5 stars A traveler from Travelocity.com
  • July 12, 2008
Quote: The room was full of live and dead roaches. I watched as roaches crawled up and down the walls - traveled between rooms through the suite doors - crawled over the beds. I never even sat down in the room. The walls were lined with dead roaches and... Read the full Best Western Stevens Inn review

Poor maintenance and food

  • 3 out of 5 stars A traveler from Travelocity.com
  • July 11, 2008
Quote: The room was large but not clean. In fact, the in-room coffee pot had not been cleaned. There were coffee rings on the bedside table. The coffee rings were there when we left. The room was large with double sinks, but there was dirt behind the door... Read the full Best Western Stevens Inn review

Poor maintenance and food

  • 3 out of 5 stars A traveler from Travelocity.com
  • July 10, 2008
Quote: The room was large but not clean. In fact, the in-room coffee pot had not been cleaned. There were coffee rings on the bedside table. The coffee rings were there when we left. The room was large with double sinks, but there was dirt behind the door... Read the full Best Western Stevens Inn review

not to bad

  • 4 out of 5 stars A traveler from Travelocity.com
  • January 12, 2008
Quote: Nice place a little run down but work is being done will be back

Mediocre at best

  • 2 out of 5 stars A traveler from Travelocity.com
  • June 4, 2007
Quote: This is my second time staying here in the last 5 years, and the rooms are definitely in need of some serious upgrades. The beds are uncomfortable, the linens and carpet are worn, and the room lighting is poor. The door to my room was ill-fitting as... Read the full Best Western Stevens Inn review