Best Western Hotel Tomo

From $ -1 per night

Avg. User Rating:


1800 SUTTER STREET, San Francisco, California 94115
1-415-9214000
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User Reviews

Results 1-10of 43 Reviews


great hotel,staff,and location

A traveler

Travelocity.com

The hotel was located in an area that is clean and safe..no homeless people hanging around the hotel. The staff was very accommodating to us as we had a party of 7 including a toddler. The rooms were clean, quiet and comfortable, just a bit small. ...Read more
Excellent accomadations and I would stay there again. Easy excess to Japantown and also to transportation to get around San Francisco.

A traveler

Travelocity.com

Hotel Tomo was a great place to stay. The accomadations were excellent and the close proximity to the various areas was good. Transportation was easily accessable. Area of Japantown felt very safe and comfortable.
Friendly Staff.

A traveler

Travelocity.com

Hotel Staff on-duty on our arrival at check-in were very friendly and accomodating. I was surprised and delighted to see the Pop-culture design and images upon arrival in our room, out of the ordinary and quite different from all the other hotels ...Read more
Furniture is tacky and the carpet is stained

A traveler

Travelocity.com

This hotel was in a great location but didn't live up to the photos. The furniture was worn,a little tacky and the wrong scale for the room. The carpet was really dirty looking.
Great stay, friendly staff!

A traveler

Travelocity.com

My daughter and I had a wonderful time. The staff is very friendly, beds are comfy, and the shower felt amazing after hours of walking through the city!


Great location and staff. Room needs some care.

A traveler

Travelocity.com

Great location and staff. Room needs some renovation.
OK but would not stay again...

A traveler

Travelocity.com

Location is great. Quick access to various public transport and within walking distance to downtown... if you dont mind 25 minutes hike. Lots of good food places around too. Rooms however are dirty. Carpet is old and stained. Bed frames have filthy ...Read more
good for the money. parking an issue

A traveler

Travelocity.com

hotel staff was nice,but the maids were very loud in the hallway at 7a.m. Parking was an issue. Hotel was clean, but does not have the best ambiance. The decor of our particular room was dark and depressing.
Great hotel in a super location.

A traveler

Travelocity.com

The Best Western Tomo is located just across from the Peace Memorial and what seems like a hundred small restaraunts that serve everything from great sushi to Hawaiian and beyond. Small shops abound within a very short walk and the neighborhood is ...Read more
This hotel was in a great location and the staff was extremely helpful.

A traveler

Travelocity.com

I chose this hotel because I needed to be in close proximity to a hospital. The rooms were spacious and the decor actually made you feel you were visiting Japan. The rooms were clean. The staff especially the woman at the front desk was extremely ...Read more