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Sheraton West Des Moines

From $ 111 per night

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1800 50TH STREET, Des Moines, Iowa 502661-515-223-1800 Show More Info

User Reviews

Results 1-10of 40 Reviews

Hotel staff was rude and generally not helpful.

A traveler

Travelocity.com

September 27, 2012

I left my cell phone charger in the room, so called the hotel the night I left to ask the hotel staff to hold the item for me. The desk staff told me they would have the cleaning staff call me back. No return call that evening, the following ...Read more
Very clean and friendly staff

A traveler

Travelocity.com

June 15, 2012

I am never sure what I will find when I book a hotel without seeing it first, but had to travel to Des Moines for a funeral and did not want to take the chance I would not have a room for the night. My husband and I flew in late to Des Moines and ...Read more
Met our needs

A traveler

Travelocity.com

June 13, 2012

Hotel was located in the part of town we needed. Hotel staff was very helpful. When we arrived, the tub was draining slowly. The situation was corrected right away. Even though the hotel seemed full of kids, our room was nice and quiet.
I hear every word the person next to our room was saying. The carpets were dirty and show alot of wear.

A traveler

Travelocity.com

May 30, 2012

As I wrote above the room was noisy. We could hear every word the people next to our room was saying. It gave thru loud and clear in the bathroom. The carpets were dirty and show alot of wear. Over all it was a disappointment this time. We had been ...Read more
This was a great travel experience thanks to this hotel!

A traveler

Travelocity.com

November 15, 2011

I would recomend this hotel simply for It's location. We were within 15 min of everything anyone would want to do.
I love this hotel! I try to stay here every time I'm in the Des Moines area!

A traveler

Travelocity.com

November 15, 2011

This hotel is one of my favorites. The rooms are spotless, the bedding is comfortable and their signage is so clever. I always feel as though I'm staying at a really high-end hotel for a fraction of the cost of what I should be spending for it. The ...Read more
my stay at the sheraton

A traveler

Travelocity.com

August 18, 2011

my stay at the sheraton was not up to par with the other hotels that i have stayed at. the service was ok, the room i reserved was taken when i had ordered it a month ago paid in full nothing was done to accomidate for there mess up.
Overall the hotel room was very nice. There were some stains on the bedsheets that I had them change upon initial checkin.

A traveler

Travelocity.com

February 10, 2011

The room was very nice. There were some stains on the bedsheets that I had them change upon initial checkin. Other than that the staff was very polite and helpful and the service was very good.
excellent

A traveler

Travelocity.com

February 7, 2011

This is a lovely place to stay. Have stayed before, and will stay again. Only thing you do have to pay extra for internet. Also for your breakfast.
I have stayed in this hotel several times. It is comfortable and convenient , but would benefit from free internet access in the rooms and replacement

A traveler

Travelocity.com

February 7, 2011

I have stayed in this hotel several times. It is comfortable and convenient , but would benefit from free internet access in the rooms and replacement of worn and dirty hall carpeting.