Results 1-10of 88 Reviews
by Let's Go Now
Simpsonville, South Carolina
February 19, 2007
From journal Disney Vacation
Wayne, New Jersey
June 5, 2005
I found the staff and management to be very uncaring, with terrible customer service.
Other than the issue with service and the bug infestation, the pool was very nice and the remainder of the grounds were nice. The location was close to Disney World and the other area attractions.
From journal Family Trip to Orlando
December 13, 2004
Unfortunately, the resort's management was poor when it came to customer service and support and key maintenance issues (such as faulty fire alarm systems going off more than one night in the wee hours of the morning) made for less than a restful stay.
Although the unit appeared to be clean, the unit had a roach infestation problem.
Furniture in the unit, while attractive, is functional, but NOT comfortable. Both beds were also hard as a rock.
The resort was not what I've come to expect from a Gold Crown Resort.
From journal A Sleepless Stay @ Summer Bay
June 7, 2004
They have activities scheduled for the kids. Unfortunately we found not much interest so many activities were cancelled. The one activity my children liked was making tie dye shirts. They told the parents that this was for kids and they kicked us out of the activity center. Sounds great in theory. They did not put anything on the children to protect their clothing so everything they had on was stained and ruined. They explained it by saying "we told the children to be careful not to splash".
At first glance the man made beach looks great. After further investigation though we discovered first impressions are deceiving. The rental power motor equipment for the lake was all broken and had been removed. We were told they did not expect to replace it. The employees said the alligators mostly stay on the other side of the lake until evening. A friend of mine said she personally saw a small alligator during the day and my husband saw a huge snake right at the beach area.
From journal Alligators and Snakes in Orlando
Trowbridge, United Kingdom
April 17, 2004
From journal Orlando with Kids
August 10, 2005
From journal Nightmare in Orlando
by Jim Sullivan
League City, Texas
February 6, 2009
raleigh, North Carolina
July 26, 2008
Newport, North Carolina
December 22, 2004
The layout of the unit is good, but the bedspreads and blankets seemed old and somewhat stained - I would not let my child lay on the bedspread to watch TV. The furniture is a bit rundown.
The lake is okay- don't be pulled in by the climbing area you have to pay to get your child or yourself into, only the small and lithest of climbers will have any success actually climbing these, and it will annoy and frustrate many adults and preteens. The pools are very nice and open late, making it a nice place to cool down after a day at the theme parks, but watch out for the mosquitoes and yellow flies, especially in the smaller pools - they will eat you alive.
From journal Orlando fun
by j. kathleen
July 27, 2004
The resort has a full array of activities. They had a mini golf course which was $6 per adult and $3 per child or $40 per family for the week. They loaned out tennis and other sports equipment for free. They offered tennis lessons and scuba lessons. They had a campground and used it for children's activities such as the children's day camp. At night they offered supervised children's programs with a campfire and a cowboy/storyteller. They also had an activity center stocked with board games and a desk to check out pool towels.
The main pool's tiki bar offered a very popular happy hour. The main pool was crowded (probably because of the happy hour). They had live entertainment at the pool. Honestly though, you would have had to be at the happy hour for a while to enjoy it. The band was just awful - loud and terribly off key. Then they had karoke nights. Drunk men singing "YMCA" and 13 year old girls (trying to look 21) singing Brittney Spears' songs just was not my idea of entertainment. The pool also had a huge hot tub. The water was hot but it only had a few sad little bubbles.
The lake had a small beach area with floaats to climb on and a water trampoline. You can swim there for $10 per person per day. It looked like lot of fun but when you got closer you could see that the water was filled with some kind of slimy looking vine thing. You couldn't have paid me to get in that water.
There were several pools and they all looked nice. The best pool there was the children's pool. It was a one foot deep pool with a playground. It had all sorts of interactive water play areas and a water slide.
We were told that the resort plans on building a mini water park in the next phase which is already under construction.
From journal Sunny Summer week at Summer Bay Resort