The staff was extremely friendly and helpful.

Hotel was clean and staff was nice! This hotel has no vending machines, and they nickle and dime you for everything. A can of Pepsi was three dollars and bottle large water was five dollars. The internet is also ten dollars a day while cheaper hotels have free internet. There are no vending machine on site so one must take this price or bring their own items. This is a nice hotel but like I say they nickle and dime you for everything!

I have stayed at other Grand Hyatt hotels where the bathrooms were much nicer in the regular rooms. My bathroom here was very small, shower/tub was tiny and not in good operating condition. The beds and pillows were comfortable and room service was fast. Hotel is in a good location, walking distance to most downtown attractions.

Convenient location, one block from 16th Street Mall, restaurants, etc. Attentive, helpful, staff made for pleasant visit.

There I was, staying at a really nice hotel in downtown Denver. The trip was business related. I was deeply disturbed to find out that renting a room at $*/night is not enough to include internet access.