I never stay small room like this,I have membership from W, but I don't wanna use this hotel anymore. when I use toilet, bathroom door bump my knee. and lobby was too noisie because after 6:00p.m whole lobby is BAR!!!! wrost W hotel .(roomservice person was saprised because he didn't know they have this small room,} maybe I was one person stay 3days?????and safety was broken.

This hotel looks good at 1st sight, but it is not what it appears to be. The sheets were smelly as if a construction worker had just slept on them after getting off work!!! We asked for 2 rooms and they gave us one on one floor and another 5 floors up. We used an on line booking and was told that we may or may not get the rooms. They would not allow us to check in early( check in is at 3pm) and we were supposedly guarenteed check in then, we checked in at nearly 5pm. Compensation for all of this shabby treatment? Four drinks at the bar!! Never again W.

Convenient location for vacation. Easy access to museums with great Chicago transit system. Close to Navy Pier and Magnificient mile shopping. Great friendly staff, very helpful with directions and suggestions to make my vacation better. I am going back

My wife and I stayed here on our anniversary and we were quite surprised at the "strange decor." I would describe it as Vampire Sheik. Everything is very dark (literally no light) and decorated in black, purple and gray. Strange club music playing everywhere (lobby, hallway, elevators). Our room was very small. The bathroom was tiny. A normal person could not sit on the toilet without resting half of their body on the sink. In spite of the above mentioned oddities, the hotel was very clean and service was good. If you are young and into the music scene, or art deco stuff, you will like this hotel. If you are more traditional and like luxury when you stay at a 4 star hotel, you are better off staying somewhere else.

I am not a large person 5'8" and I could not fit into the toliet,very uncomfortable, I had to sit sideways...in a 4-5star hotel....the rest of the room was fine and the service was very good.....