I was impressed by the lobby. It was a spacious atrium with 45-foot palm trees lining the lobby indoors. The back of the lobby was all glass and there was the Pacific Ocean and Muscle Beach. It had an open and bright feel to it. The whole lobby hollered "Beach Vacation!"
The hotel was a little hard to find your way around inside. Some of the rooms are on floors below the lobby and there are a lot of halls and mazes. The hotels does have a nice pool, although a bit on the small side, but was very popular. Each day after surf camp, the kids went to the pool, and it was buzzing with families and other kids. The hotel also offers a complete spa.
Our room was large and had a small balcony that looked across to the beach and the ocean. The view was outstanding. We had a large bathroom with two bathrobes and all the amenities you would expect to find in a luxury hotel. I liked the room; it had a nice, fresh feel to it, and like the rest of the hotel, made you feel like you were indeed at the beach.
We were surprised when, later that afternoon, there was a knock on our door. There room service had cold milk and hot cookies delivered free of charge for the kids. Yum! (Where were mine?) But even cuter were two doggie dishes, treats and bottled water for the dogs. I guess Loews really does love pets!
We had a great time at this hotel. It was great to go out the back door and be right at the beach. The staff was absolutely friendly and made the kids (and dogs) feel like welcomed guests. The hotel had a ton of families and I understand why. I am a fan of Loews Hotels, and this property did not disappoint.
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