
- Avg. Member Rating
- 15
- Reviews
Good Location
- June 23, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Walking distance to Union Station. Many places to eat and shop nearby. Near Manhattan Mall, Madison Square Garden, Macy's. It's located in "Korea Town" so a lot of Korean Rest. near by. We stayed two nights. Had a room with a king sized bed. The rooms were pretty small. However I just put our luggage in the closet and the other on the luggage rack to keep out of the way. Bathroom small. The hotel was clean. We didn't have a problem with any of the staff being rude. Good selection of fitness equipment in the fitness area. Also have a room with three computers and a printer for guest use. Was able to use to look up the train schedules. The only thing that I would say anything bad about this hotel was that it stormed one of the nights we were there and the cable kept going out (Direct TV).
Rude receptionist
- June 1, 2008
- Rated 2 of 5 by
a traveler from Travelocity.com
Room:
I had a room with a queen-size bed. The room was about 5 x 5 meters, which I consider the minimum. I come from Europe where hotel-rooms are often smaller. If this is the minimum for me, then I expect it to be too small for most Americans. The bathroom was 3 x 1.5 meters, which I found too small. The room had one window only and it was situated in a corner of the room. This made the room dark and I find dark rooms unpleasant. I always had to have a lamp on.
Reception :
When I checked in the receptionist was unfriendly. Even though I had paid the total bill for my entire stay of 6 nights in cash at arrival, the receptionist still wouldn't accept an international driver's license as an ID, although it met all the requirements he mentioned. While at reception (!) he actually made me go through my luggage to find my passport, even though I had told him several times that I didn't know where I had put it.
Although I travel a lot, this had never ever been an issue before (not even in the La Quintain in Los Angeles). He even had the guts to say that he wasn't obliged to let me into the hotel if I didn't show a passport.
When I had half of my suitcase unpacked (in order to search for my passport), he complained about the contents of my suitcase being displayed in public, while it was him in the first place who had demanded me to do so. To be frank, I think that this man should find another job.
Housekeeping :
The personnell that cleaned my room were clearly different. They were nice and helpful. My compliments to them.
online reservation vs. hotel reservation
- January 3, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
the hotel would nt take responsibility for their mistake on reservation made online thru partnership with aa.com hotel reservation..3 adults slept in a 1 queen bed room because the hotel claims did nt receive the change made thru online website changing to 2 queensize beds and would nt honor anything..both agents talk back and forth but we, the consumer received any resolution for this matter. would not recommend this hotel or chain to anyone
First time Vacation in NY
- October 15, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
Room and bathroom as expected; small but acceptable. We put clothes in drawers or on hangers and piled suit cases out of way. Reasonably clean. Bathroom fan and A/C worked. Breakfast as included was similar to my normal breakfast so no complaints. Was fresh and kept topped up. Roof top bar on 14th floor overlooking Empire State Building was pleasant before dinner, given that temperature was in the 80s on the weekend.
Only hassle was that one of the 2 elevators was out of service for most of the week. This made vertical travel congested and occasionally slow. Location was convenient and we walked to a lot of spots including the theatres (twice), Central Park and Museums although this was a lot of walking. Subway is convenient.
Hotels are expensive in NY but La Quinta met our expectations.
Handicap nightmare
- July 25, 2007
- Rated 3 of 5 by
a traveler from Travelocity.com
The room was so small that once I drove my scooter into the room, there was no way to get to the bathroom without crawling over the scooter., There was a beautiful 36" door that you couldn't get to because there wasn't enough room between bed, door and wall to maneuver the scooter, let alone a wheelchair into the bathroom. You had to climb over the scooter, onto the bed to get to the bathroom. The bathroom was in desperate need of a good cleaning. We had to get extra coffee, the next day housekeeping took the extra.
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