- 4 out of 5
- Avg. Member Rating
- 4
- Reviews
PARKING FEE? FOR GUESTS?
- May 29, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
I was absolutely shocked by the parking fee for hotel guests. This should have been added or mentioned in the room rate.
Small room Problem solved at no extra charge
- July 13, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We first were given a very small room for family of 4 (not small children either
) when problem was pointed out the staff had no problem w/ finding a suite for us at the same price of our original reservation price.We were in town to deliver one of our children to college so our reservations were pushed for two extra days and this also was not a problem we were expecting to have to pay more for our suite but no the price was still under the original reservation price I was given. Staff here are very helpful and the valet service was great and fast w/ getting our car. The only problem we had was the roof top pool was dirty toward the end of our stay and was pointed out to a staff member and later that nite we went to use it and it was still dirty and towels were scattered about. The Sunday bruch wasnt all that good either however the room service was great,you must have their deserts. overall we had a very nice stay here and when we go to visit our daughter in LA well proboubly stay here again.
Would Stay Again
- July 9, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Overall a good value. The hotel was clean. Great Value.
They welcomed my dog warmly
- August 4, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
The staff could not have been more gracious toward my dog and there was no additional charge. The rooms are clean but not beautiful. In a previous era this was a luxurious place, but it is no more. Good value.