We just returned from Gatlinburg and I wanted to give credit to the two Marriott workers who checked us in the Fairfield. X was wonderful. Happy, competent, and informative. She helped us with directions and even though she was very busy with checking people in to the hotel, she was very effecient. We forgot toothpaste....obviously not the first time that has every happen, and she was happy to help...... The next morning, as we checked out, the fire alarms was blasting, dripping wet whinning children ran amoke, and people were waiting to check out. The desk attendant handled all with patience and a smile.....very refreshing..... Thanks for making the stay very nice.....

This was a great hotel for a family. The rooms were clean and the pool was great. The kids really enjoyed the pool and slide are. The other great thing was the Trolley system came right up to the hotel for a 50 cent trip to downtown. It was awesome!

Very pleased with the hotel - great location with beautiful views - away from the crowds on Parkway - Already planning another trip back to stay longer

We stayed here two nights. The rooms were nice, each bed had 5 pillows. This room had the nicest iron I have ever used in my lifetime (sun beam hospitality model 3965-099). The pools were a bit small, but the kids survived. Front desk personnel nice. The breakfast area is a bit small. Could offer more choices of food. First day they ran out of fruit, but the next day they had plenty. Nice putt putt golf next door (bit pricey), and Damon's Grill on the opposite side. Nice location, not in the busy part of town....you can walk to town or drive and park. Plenty of parking in town. This is a very nice hotel.......

Booked two rooms 3 months ago; when we arrived- rooms were on opposite side of hotel. Staff blamed computer- It took many 'discussions' and two nights to get rooms closer. Smelling air conditioner in room. Lastly, beware of smokers at all three entrances- and the outdoor pool. Never Again