We booked this hotel as a last minute vacation planned on doing a little shopping and nightlife downtown. We where woken up at 6:00 in the morning with our bathroom flooded, this water was brown and all the clothing and our belongings left in the bathroom were dirty and sopping wet. We where moved to another room, but it was smaller then the orginal room we had gotten and paid for. The next day the housekeeping service never even came to change our sheets, coffee or towels, which is just horrible service. The service along with the orginal room where perfect, but we do not plan on ever spending another weekend in that flooding hotel.

We loved the Affinia. We found the room very spacious and clean. The staff was exceptional. Even though construction was in progress, we weren't bothered by it. There is no restaurant, but the staff has water and chips available. Don't waste your time eating at the restaurant next door, it was awful. Phil Stefani's is the place to go, within walking distance. We would love to stay at the Affinia again, the location is perfect. We felt safe walking every where. Loved it.

Had a fun girls weekend away in Chicago. The hotel was under construction, but it did not hinder our trip. Excellent location for shopping and dining. Staff was very friendly. The construction will continue for a period of time, but I would imagine the prices will increase as the ammenities increase. No soft drink machines or restaurant. The receptionist gave us free water bottles and snacks anytime we were interested. Beds were very comfy. Had a refrigerator and coffee maker in the room. Didn't make it to the pool, but I believe it's under construction. Would recommend this to friends due to location and price friendly for downtown Chicago. Gino's East is next door and a bakery is just down the street for lunch and breakfast. Many options for dinner within walking distance. Recommend the Hancock Building lounge for sunset cocktail hour.

great location, renovation going on when I stayed but they shouldn't bother you much

Went to Chicago to see the Bears. Hotel is under construction, so there's no room service, bar, etc. The room was awesome (newly remodeled on the 14th floor). People at the front desk were extremely courteous and helpful in finding restaurants, taxis, etc. Hotel is in great location, next to Gino's East Pizza and one block from the Mich. Ave. I would stay again, only after the hotel remodel is completed. Highly recommend!