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Quote: We observed the front desk staff going out of their way to help another guest with no car find a nearby and accessible place to eat breakfast. That kind of attitude reinforced our generally positive impressions of this hotel.
Quote: Excellent place to stay. Always courteous and polite. Rooms always clean and just like home. We stay there when we can. More Hotels should be like this.
Quote: We picked this hotel because of its proximity to the airport. We had to return a car rental to the airport the evening before our flight. After checking in the manager arranged for us to drop off the vehicle at our convenience and arranged for the... Read the full Best Western Airport Inn and Suites review
Quote: I booked this hotel through a online travel website for only $* at night. We went to IX center and staff gave us great directions and this hotel is across the street from bob evans which we enjoyed for breakfast. The hotel has a good free... Read the full Best Western Airport Inn and Suites review
Quote: This hotel was very nice, staff was nice but unfortunately I found red bugs on the tan cover that was on my bed. I showed the bugs to a hotel staff member, they switched me rooms but did nothing else. Also the chlorine in the swimming area was so... Read the full Best Western Airport Inn and Suites review
Quote: Hotel staff was very friendly and helpful. Room was very nic,clean. One of the most comfortable beds I have spent a hotel nite . easy access to the Cleveland Zoo. Did not take advantage of the pool, but it looked great and all the patrons using it... Read the full Best Western Airport Inn and Suites review
Quote: My husband and I stayed here for 2 nights and would recommend this hotel. The rooms were clean, I loved the pillows!...Usaually have a problem with pillows, but these were very comfortable. The staff was very friendly and helpful. We had the... Read the full Best Western Airport Inn and Suites review
Quote: The Best Western was easy to find. Every hotel personnel was kind and professional. The room was very clean and comfortable. Not noisy at all. Breakfast was as advertised with nice waffles and fruit with hard boiled eggs and all the rest of a... Read the full Best Western Airport Inn and Suites review
Quote: We stayed for 2 nights in the suites (2) and had a great stay. Rooms were clean, breakfast was great-make your own waffles. Pool was small but the kids loved it! Would definitely stay again!
Quote: My family went to Cleveland to experience the zoo and science center. The hotel was centrally located to downtown and loads of other ammenities. The rooms were clean and well kept. The continental breakfast was good, but lacked options and was was... Read the full Best Western Airport Inn and Suites review