Great weekend business trip
- December 11, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We stayed at this motel for a Friday night and Saturday business training session. Our daughter and friend plus a toddler stayed with us. The check in staff gave us a tin of cookies and made sure we had a crib for our baby. The room was a large corner of the building with a king bed and a hide a bed sofa with a small refrigerator, microwave and sink with a small dining table. It was perfect for our overnight stay and everything worked well.
I'm an HHonors member so we received complementary breakfasts and the buffet had a good selection of items. Would like to see more of a healthy menu offered though.
The pool and exercise equipment were all great. The sauna was not heating very well and did not get up past 100 degrees. This was a big disappointment to us. I inquired about this and found on a subsequent visit the sauna now works better and heats up to 140.
The kids had an easy walk to the Southcenter Mall for shopping on Saturday and the meeting room functioned well for our business presentations.
Excellent value! Really nice all suite hotel
- June 1, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
We were pleasantly surprised that this is an all suite hotel. Our room was huge, clean, comfortable and updated. The staff was super. We ordered room service when we arrived at 11:30 pm and it was great. The breakfast buffet was adequate. The free business center computer to check your email was awesome and the internet connection was super fast. I would absolutely stay here again, and it would be very comfortable for a family, as there is a separate living room with a sleeper sofa. It was worth much more than what we paid!
Editor Pick
Doubletree Suites Southcenter
- February 14, 2005
- Rated 1 of 5 by
dwsmith78 from St. Louis, Missouri
Things did not go well for us here. We were supposed to have a queen bed with a pull-out couch and ended up in a double with a pull-out; then we were moved to a queen without a pull-out. The hotel staff eventually sent up a roll-away. However, the room was extremly hot and humid (it's January, remember?), and the excuse was that someone in the morning must have taken a hot shower. They told us to just turn on the A/C. Well, we turned on the A/C and tried to figure out how to open the windows, but we couldn't. The next day, I put in a request for maintenance to look at the A/C unit to see what was wrong, since the room was still just as hot. When we returned that afternoon, no one had checked on our unit; however, a nice lady with housekeeping showed us the trick in opening the windows. After another call to the front desk, maintenance came up only to tell us that there was no A/C because it was winter. The extra heat and humidity were because it had been warm, and they were doing renovations. We then found out that, because of the renovations, no more rooms were available. For the rest of our January trip, we spent as little time as possible in our room and slept with just a sheet over us. We ended up getting a one-night comp, and on my wife's numerous return trips, she has stayed elsewhere.
From journal A Wet and Wonderful Winter Week