Best Western Benchmark Hotel

From $ -1 per night

Avg. User Rating:


164 UNION AVE, Memphis, Tennessee 38103
901-527-4100
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User Reviews

Results 1-10of 39 Reviews


Great deal!!

A traveler

Travelocity.com

The Benchmark totally suited my needs for a weekend in Memphis. It's right across the street from the uber-prestigious Peabody hotel, and right in the midst of Beale st, nightlife, awesome restaurants, and shopping, The river is only a few blocks ...Read more
fantastic hotel!!! cheap, great location, helpful staff

A traveler

Travelocity.com

This hotel is just 2 blocks from the nightlife on Beale Street, has an in-house Denny's (perfect for those late night cravings), and is very affordable. The staff was very accomodating. The room looks like it hasn't been updated in awhile and could ...Read more
Great Location

A traveler

Travelocity.com

This hotel is in a perfect location in downtown Memphis! Great to go watch a ball game or just go listen to some good tunes down on Beale Street. I would stay here again in a heartbeat because everything in downtown was within walking distance.
Horrible

A traveler

Travelocity.com

The rooms were awful, maid service was "what maid service?" With the exception of one of the counter and one valet parking person service was rude. Have NO intension of staying there again! I did not expect the Peabody, but I did not expect Motel 6!
Great staff, great locale, no reason not to go back!

A traveler

Travelocity.com

Although this hotel is older and was undergoing some renovations at the time of my stay, it was pleasant, clean, comfortable, a good value for the money, walking distance to everything except Graceland, and the friendliest, most helpful staff of any ...Read more


Excellent customer service.

A traveler

Travelocity.com

I drove a friend to Memphis to catch a train. We searched for the hotel- our first stop being the Holiday Inn (right next to the Benchmark). Coming from previously working at a Holiday Inn, I was flabbergasted about how rude the staff was. ...Read more
Great time at the Benchmark!

A traveler

Travelocity.com

Best hotel staff ever! Although the Benchmark is older and in need of some renovations/updates, it was a great experience. Friendly, helpful, and funny staff. The location is perfect; we parked the car and didn't see it again until we left to go ...Read more
Great Location

A traveler

Travelocity.com

Recently we visited Memphis TN to enjoy baseball games between the Memphis Redbirds and the St Louis Cardinals. We stayed at the Benchmark Hotel Downtown Memphis. The location couldn't have been any better! Auto Zone Park is directely across the ...Read more
Good

A traveler

Travelocity.com

Needs some more renovation, spacious rooms, helpful staff, the only negative was what is always the case with downtown hotels and that is parking.
Better than my last stay here a few years ago

A traveler

Travelocity.com

The renovations by the new owners are noticeable and appreciated. This is now a smoke-free hotel, so smokers are asked to take their habit outside. Front desk was quick with check in/out. The room was clean and had all the amenities that were ...Read more