Best Western Benchmark Hotel

From $ -1 per night

Avg. User Rating:


164 UNION AVE, Memphis, Tennessee 38103
901-527-4100
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User Reviews

Results 11-20of 39 Reviews


Wonderful Staff

A traveler

Travelocity.com

Staff was extremely helpful and courteous. A/C could not keep up with the heat but overall good value. Would stay again.
Excellent Service - Needs Updates

A traveler

Travelocity.com

The employee's service was excellent. The hotel needs to be fixed up. The hotel lobby looks good but the whole hotel needs an update.
Needs Remodel

A traveler

Travelocity.com

The hotel staff was excellent. The appearance of the lobby was so misleading due to the rooms in need of upgrades. The hallways are in need of repair.
Great time at the Benchmark!

A traveler

Travelocity.com

Best hotel staff ever! Although the Benchmark is older and in need of some renovations/updates, it was a great experience. Friendly, helpful, and funny staff. The location is perfect; we parked the car and didn't see it again until we left to go ...Read more
Stayed July 30th 2010

A traveler

Travelocity.com

The staff was wonderful, but we stayed the last weekend in July, the air conditoner was completely out , but the staff did not tell us this to begin with. If I had know this in advance we would have left , on Friday night on Beale street,it would ...Read more


NEVER AGAIN

A traveler

Travelocity.com

The room was not very clean. The Entire Hotel was very HOT. The staff told me the Air Conditioning had not been working for months. What's that all about? The place just looked rundown. We had to change rooms 5 times in 3 days. NEVER AGAIN.
Nearly ruined our girls weekend.

A traveler

Travelocity.com

The simple fact is that the Benchmark is truly a dump, the staff is rude & the valet parking is an overpriced joke. Save yourself the headache of this one. There is no AC in the lobby, halls or elevators (it was over 100 degrees outside the day ...Read more
beale st trip

A traveler

Travelocity.com

arrived friday afternoon at the benchmark hotel,not what I was expecting.the hotel lobby is nice and the staff were very quick to take care of your needs,the manager was extremely nice and helpful,but from here is where it kind of went down hill.we ...Read more
Great Location

A traveler

Travelocity.com

Recently we visited Memphis TN to enjoy baseball games between the Memphis Redbirds and the St Louis Cardinals. We stayed at the Benchmark Hotel Downtown Memphis. The location couldn't have been any better! Auto Zone Park is directely across the ...Read more
Not the Best!

A traveler

Travelocity.com

This was a perfect location to get around town and to Beale St. It was ok if you are just going to be sleeing there. It was not by far the nicest. For the price it was a little to pricey to the hotel.