Best Western Benchmark Hotel
- 3 out of 5
- Avg. Member Rating
- 19
- Reviews
Great Location
- April 10, 2009
- Rated 4 of 5 by
a traveler from Travelocity.com
Recently we visited Memphis TN to enjoy baseball games between the Memphis Redbirds and the St Louis Cardinals. We stayed at the Benchmark Hotel Downtown Memphis. The location couldn't have been any better! Auto Zone Park is directely across the street. We were in Memphis for 3 days and the only time we drove our vehicle was to Graceland. Everything else is within walking distance. I couldn't count the variety of restaraunts and other attractions just blocks away. The infamous Beale St was just two blocks over. The hotel, however could use some sprucing up. It's just in an old building. The lobby is beautiful. But, the rooms could use some updating. The staff was wonderful. Anything we asked for was promptly made available. The worst thing was taking a cold shower on our first morning. But, I know the hotel was full that day and most everyone there was going to the same place at the same time. Will I stay there again? Maybe. I will check out the other hotels in the area first. Unless I hear that the Benchmark has done some updating. We had a fantastic time. We loved Memphis.
Not the Best!
- March 26, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
This was a perfect location to get around town and to Beale St. It was ok if you are just going to be sleeing there. It was not by far the nicest. For the price it was a little to pricey to the hotel.
Moldy and smoky
- March 16, 2009
- Rated 2 of 5 by
a traveler from Travelocity.com
While the location and the staff were wonderful here, the room wasn't. There was alot of mold in the bathroom and it wasn't clean when we got there. There was hair all over the floor.
We also got a non-smoking room but the airconditioner must have blew in the smoke from a near by BBQ restrauant because the room reeked of charcoal smoke and by the time we left everything we brought smelled of charcoal too.
This is not mentioned at booking but parking (when they have enough) is an extra $15.00/day.And never bring a car thats low to the ground because it would drag getting it down the incline into the parking area.
worst hotel anywhere
- February 8, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
This was the worst hotel that we have ever stayed in. First of all there was no remaining parking on the property which we had been promised secured parking. Memphis is a very dangerous place and we had to park our car several blocks away in 20 degree weather. The staff was very unapologetic. This also caused us to be late to the concert that we came for. The room was dirty, especially the bathroom (hair everywhere). There was carpet torn out in the corner of the room. Please do yourself a favor and pay a little extra and stay anywhere else but this dump!
Great deal!!
- February 1, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
The Benchmark totally suited my needs for a weekend in Memphis. It's right across the street from the uber-prestigious Peabody hotel, and right in the midst of Beale st, nightlife, awesome restaurants, and shopping, The river is only a few blocks away also. The staff here were super-friendly, and went out of their way to make my stay safe and enjoyable. It has a lovely lobby with a fountain, gift shop, small fitness room. They are going to begin renovations soon to spruce it up even more, as it is an older hotel, and bring back the cocktail lounge. The rooms are no=frills, but quite roomy and comfy. My tv broke and they brought up a new one in 5 minutes! It's also very clean. My room had a big window overlooking the Peabody. the maintenance man was wonderful- took care of any problem, and as I was a young woman on my own, he even walked me to a nearby restaurant for my safety, and said to call the hotel if I needed him to walk me back. Overall, it was better than i expected & will return again in May for the 'Memphis in May' BBQ & Blues fest,