The staff was extremely nice. After feeling lucky to get a room on the first floor, we quickly realized you could hear EVERYTHING, so we asked to be moved. Rooms were very small, but at least quieter on the upper floors.

I've been staying at the Franklin for several years, and it is just as much a pleasure now as it first was eight years ago. The staff is warm and friendly, and the beds are probably the most comfortable in New York. The Franklin is quentessential New York and I strongly recommend it.

Great boutique hotel! The atmosphere of the hotel is fantastic. Size of rooms could have been clearer in description as our room was pretty small. Beyond that - we had a great stay!

My 8 year old son and I recently visited New York. The Franklin was a perfect place for us to crash each night. The staff was beyond helpful in pointing us in the right direction with detailed subway information. The room itself, while small and lacking the "resort" ammenities my son was use to, was clean, cool, and very comfortable. We were able to walk to Central Park, the Met and Guggenheim. Variety of restaurants nearby, too. I would definitely plan to stay at the Franklin again.

Clean and cozy. Incredibly friendly and attentive staff. Steps from the subway. Steps from the museum mile and central park. A uptown experience on a downtown budget.