Awesome, caring Folks
- September 22, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
he Suites offer nightly (Mon-Thurs) a wonderful evening meal in their dining area. Unfortunately for me, there were many big hungry men (from local construction crews) that were part of the socialization, and the main meal was wiped out 1/2 hour earlier than posted. I was a bit under the weather, and I became very (embarrassingly) overwhelmed and emotional as I referenced my disappointment with the staff. Being ill, I did not have the energy or resilience to go out for dinner or prepare it. The manager, Pam, actually went out and bought me dinner and delivered it to my room a brief moment later. This was not expected at all, and I was so touched. She provided me the full warm meal with a warm hug, and stated "I understand, honey. You need to feel better." Just when you think all is gone in the ugly traveling corporate world, these folks at Towneplace suites have re-written the rules and book. You sincerely won't find a more caring and awesome folks.