We booked our wedding rooms and couldn't be happier with the service and how everything was setup for our guests.

This hotel was absolutely beautiful. I was very happy with everything about The Knickerbocker. The staff was very polite and friendly. We were able to talk to them like we were old pals. The rooms were nice, clean and our room was very spacious. I would recommend this hotel to anyone. Thank you Knickerbocker, hopefully we will be seeing you all soon.

After reading the mixed reviews on the Knickerbocker, I was hesitant to stay there, but it turned out to be an excellent choice. It's really a charming little hotel. I say little because even though it's tall (14 or so stories) everything in it is jewel box sized. The elevators and rooms are small and the bathrooms are tiny...BUT...they are neat and clean and very comfortable. The location is terrific, right off Michigan Ave and all the glamous shopping, a few blocks from the beach, and almost next door to the Hancock Tower. The staff I encountered during my stay was very friendly and polite. The concierge went out of his way to make sure my group had seating in the lobby area and provided maps of the area. I was pleasantly surprised by my room. It was fine for one and would have been just as fine for two. The decor was really nice. Others have complained about peeling wallpaper and so forth, but it was really minimal and not a surprise in a building of this age. Overall, I'm really glad I chose the Knick and would definitely stay there again.

This hotel leaves a lot to be disired. Overall quality is not worth the price.

I was very unhappy with our room. For a 4-5 Star/Diamond hotel, the room was in horrible shape. Wallpaper peeling of bathroom wall, smell of mildew, rotten baseboard in bathroom with hole in it, carpet stains, marks on walls, etc. I expected much better.