My family and I enjoyed our stay at the Hawthorn Suites in Alameda. Your staff were magnificient, very pleseant and a great help to us to get around town. We also enjoyed the breakfast. And everything else was very clean and kept up to date. Thank You Hawthorn Suites for making us feel at home and very comfortable. We are looking forward on coming back to your hotel.

The manager I spoke with is not concerned about customer service or quality of service. I was not impressed. I do not recommend this hotel to anyone. Thank you.