Excellent, Super Clean and Friendly Staff
- May 29, 2008
- Rated 5 of 5 by
a traveler from Travelocity.com
Wow! First of all, they have hit the mark with the cleanliness, specifically in the bedding area. Those nasty old bedspreads just gross me out, they have eliminated this disgusting problem with beautiful white sheets under and over a fluffy WASHABLE comforter!! The beds were very comfortable, the staff amazingly nice AND quick. Upon arriving back at the room b/4 bed, we asked for additional blankets for our toddler son's bed and b/4 we could sit down, the front desk had very pleasantly accommodated us with not one, but two clean, good smelling, extra blankets. Highly recommended, would certainly stay again. Our only request next time would be to not have a room that backs up to the elevator as we could hear the hum of it during the night which actually only bothered one out of the four of us. This is also a great location just minutes from the Mall of America and the building is secure which is great in this day and age. Great stay, the kids liked the pool and hot tub as well.
Great Place to Stay and Secure
- April 18, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
We chose this hotel for its location - close to the Mall of America. The staff was friendly and helpful. We appreciated the added security of the key card elevators. Our rooms were very clean and very comfortable. The breakfast was wonderful. We were looking forward to enjoying the hot tub and pool after a long day of shopping. But, it was closed due to chemical problems just as we were ready to enter. Otherwise everything was great. We would recommend this hotel and will willingly stay here again.