The Polyesian Resort room was very tired and need updating. Lights were very dim with yellow shades, making reading very difficult. One bathroom light was burned out. Bathroom floor needed serious mopping, but during our 4 day stay, a piece of plastic litter under the counter never moved. In looking at numerous housekeeping carts, I never saw one with any mops or floor cleaing buckets. After using up the initial stock of coffee supplies, we had to call the front desk to be re-stocked. Even after the call, future days were not restocked by the housekeeking staff.

The Polynesian Resort is the best hotel in everything, from our beautiful room, perfect view of Magic Kingdom! to the customer service, room service to the delicious dining, Our family loved the pool area so much we stayed there the entire last day of our trip. We enjoyed the beach area. We recommend this resort! Very convenient to Parks. Watched the fireworks from our room balcony, that was a spectacular sight. The hotel grounds were clean.Our room was always clean and neat. Forgot something in room and it was sent to us in the mail.. Thanks! Best Resort!!!!

I wish I could tell you about the Polynesian. The way it actually was. The endless Seven Seas Lagoon. The infinite specks of coral we called islands. Coconut palms nodding gracefully toward the ocean. Reefs upon which waves broke into spray and inner lagoons, lovely beyond description. I wish I could tell you about the sweating jungle, the full moon rising behind the volcanoes, and the waiting. The waiting. The timeless, repetitive waiting.

I brought my granddaughter to celebrate her 13th birthday. Our room was beautiful and clean. Transportation was easy to use. The staff was very friendly and very helpful. The pool was so nice as well as the private beach. You just can't go wrong with Disney.

I am no clean freak but expect a clean room without sticky counters when checking in. The housekeeping staff left much to be desired in our long house. No large tip....no clean room! The CM's throughout the Poly were just OK. We had heard how friendly everyone was....the restaurants yes...everyone else NO!!! I couldn't help thinking I would have been much happier across the pond at the Grand Fl. as we sat on beach every evening. I wouldn't waste my money staying here again...it is dated even though remodeled and the only thing it has going for it is that it is on the monorail or you can boat to the Magic Kingdom. Not a deluxe resort by any means.