This was a Best Western when we booked it in April 2007. When we arrived (at 4:30 pm) we were told our room wouldn't be ready for a few hours. At that point, We had a severly ill toddler, a doctor on call who was waiting for us to find a pharmacy to call in a script. We asked the staff for assistance, and were TOSSED a phone book. I had to remind them that since I was VISITING, I might not know which pharmacies would be local. When we finally did get checked in (6pm)our room was NOT what we booked. The suite with fridge and micro were "unavailable". After much discussion we were assigned adjoining rooms, and they carried a fridge and micro in for us. We were over charged, and the staff grumbled at us when we reviewed the bill. They did give us a night's credit for the errors. We were with out hot water one day, they said we could shower in a different unit if we'd like. FYI--bathrooms were filthy! We had to have housekeeping come in an I stood there to make sure she at least scrubed the toilet. Of course we had no housekeeping for two days after that. They did move us for the last two nights of our stay--a minisuite, which seemed cleaner. The outer corridors are dark, and there is no elevator. The Pool was nice, and the breakfast was ok.We called Best Western, as I know this is not their normal standard, and we were told they lost affiliation. Go figure. In case you are wondering why we didn't just move to a different hotel...they were all booked (easter), and the ones that weren't looked worse that this one! We are staying elsewhere this year,

When we called to confirm reservations the day before, the staff did not sound welcoming. We asked if we could check in a little early.. ans. NO. there was no I'm sorry we are unable to do that. Then when we checked in after the check in time, we had to wait until our rooms were ready. Have never been to a hotel that did not try to accomodate you. The room inside was okay for the price, except for the mildew on the bathroom tile. If you sat at the end of one of the beds you sank, and the bed squeeked. It is though there may have been a board under the rest of the bed. The water was either hot or warm. If you wanted to brush your teeth, and use cold water you were out of luck. When you used the hair dryer all the lights dimmed. The clock had an incorrect time. At breakfast we were not greeted as you entered into the room. No one thanked us for coming. We have stayed at lots of other economy places and had much niceer experiences,

this hotel is good for nothing, rooms very nasty bathroom was never cleaned it was black stuff all over walls the room I would not put my dogs

Friendlyless. You ask for non-smoking room, you get smoking. Only 3 towels for 5 people. No elevator to 3rd floor.

excellent pricing and great pool/game room- kids loved it!! very nice location- access to everything! will stay again- A+