The location is great especially if you like Korean food since it's right in the heart of Koreatown. It's also a block away for the Empire State bldg and about 4 blocks from Madison Square Garden. Unfortunately I was VERY unhappy about our room. Our room smelled old and musty and reminded me of a funeral home. The bathroom sink was clogged - REALLY NASTY! Several outlets in the room did not work and were coming out of the wall. It was pretty noisy- definitely can hear the street traffic. I just felt so uncomfortable in our room! Take your chances staying here. Just don't be surprised if things don't work or things fall off or apart.

It was 63 degrees in my room and they had no heater, only AC in the whole building, after asking for a portable heater about 10 times within 6 hours, they told me they have run out of them, then when I went to check out because of this the manager told me that 95% of the Hotels are like that, they either have heat or AC (no both), well, I have been traveling EVERY WEEK for the past 12 years an I have never seen such thing, much less I have been treated as if I was a dumb tourist. I have stayed at other Vincci's properties and they are awsome but this one has my lowest Hotel rating ever, next time I'll preffer to stay at a super 8 hotel than to stay at this place. ok... you take the desicion if you want to stay on a 1 star hotel on a 4 star price... Good luck!!

The room we stayed in was nice and the view was on 32nd street which was nice. The problem we had is from day one our door would not lock so therefore anyone could just push on the door and it would open. We stayed there for 6 nights and they never fixed the door nor did they offer us an additional room. The room was good along with everything else. They really need to work on the front desk and customer service. Our friends stayed at the same hotel but in a different room. Their safe would not work and they reported it the first day and 6 days later, still broken.

My husband and I stayed in a junior suite and it looked exactly like the picture on the website, except that ours didn't have a separate shower like the one shown. In New York standards, we felt that we got a good price and a very nice sized room. The only problem we encountered was a musty-smelling fabric curtain that was replaced with a fresh one upon request. The staff was very friendly and helpful. Great location. Hotel met all our expectations and we would definitely stay there again.

The location of the Avalon is great, just around the corner of the Empire State Building and, if you walk Madison NOT 5th Avenue, you can be at Central Park in about 15 minutes. The hotel itself, what can I say. The room was small but we were expecting that for New York. The bathroom, however, was huge. I would have preferred the space was used in the room. It was reported to be a queen size bed but it was more like a small double. The staff was not helpful at all. We have been able to cash travellers cheques in every location but here. We reported the first morning that our hairdryer wasn't working and she added it to the huge list of other complaints. It was never fixed. Breakfast buffet $*?? We didn't try it.