Holiday Inn Select Norfolk

- Avg. Member Rating
- 11
- Reviews
Not Worth the Price
- October 28, 2008
- Rated 1 of 5 by
15m1n84 from telford, Pennsylvania
The room was very dirty, obviously not vacuumed in days. Food was left in the microwave, window was smeared, lint all over the floor. Front desk was nice and issues a breakfast voucher but the manager at breakfast caused an embarrassing situation and did not honor the coupon. Would not recommend, buisness travelers expect more from the "Select" chain!!!!!
Good stay for the price
- May 30, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Location was very convenient to the airport, just 5 minutes in a car. Service was average, the room itself was very clean and comfortable. Bathroom/shower was above average. In-hotel dining was below average, the menu is small and service is not great, it was not used by most guests. The fitness facility conisisted of several bikes/treadmills and a set of weights (dumbbells). Pool was clean and of a good size, with a seperate hot tub. Business center printer did not work during my stay, causing somewhat of an inconvenience. I'd stay here again.
Ok in a pinch.
- May 6, 2008
- Rated 3 of 5 by
a traveler from Travelocity.com
My biggest disappointment was in the amount of dust and grime that showed an obvious lack of proper cleaning. The worn condition of the furnishings and linens was quite noticeable. I found the first room I was given to be too dirty to accept when the buttons on the phone were too sticky to push and the pen on the desk was chewed. I notified the front desk manager and requested a new room which I found to be just a little better. This room had maintenance issues in the bathroom. (cracked sink and shower head molding hanging off wall) The staff was friendly and as helpful as they could be. I will not stay here again unless they renovate first and retrain the cleaning staff.
Wonderful experience
- November 4, 2007
- Rated 5 of 5 by
a traveler from Travelocity.com
One of the reasons that I picked this hotel was because of the inside pool. Well when I arrived at the hotel, I noticed the sign stating that the pool was closed due to renovations. I was disappointed because I had told my daughter she would have the opportunity to go swimming. Once we got over this mishap it was smooth sailing for the rest of our visit. I needed guest services twice during my stay and they were there within 5 minutes of my request. OMG......the beds are so comfortable!!!!!!! I mean really good quality mattresses. The bathroom was clean, however, the toilet flushes extremely loud. There are various restaurants on N. Military Hwy (Olive Garden, Ruby Tuesday, Applebees, and Bennigans). The Military Circle Mall was also close but beware of lots of young people hanging out. Walmart and Target are also in the area along w/other familiar stores. This location was great because I wanted to be near the Navy base. It was approximately 10 minutes away so that was an added plus. If I am ever in the area again and can not find a cheaper place w/the same quality of service, I will make Holiday Inn my choice.
very surprising
- September 7, 2007
- Rated 4 of 5 by
a traveler from Travelocity.com
My wife took me to VA for my birthday, and wasn't really expecting a great stay. But, the location was great, everything was very close to hotel, rooms were better than I expected, bed very comfortable. So, needless to say, I had a great time, that I'm thinking of moving to VA very soon. It was so relaxing, went to the beach a couple of days, weather was excellent. Am looking forward to relocating to VA.
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