Sheraton Denver Downtown Hotel
- panda1
- First Reviewer
- 3 out of 5
- Avg. Member Rating
- 10
- Reviews
Some good points/Some bad points
- July 10, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
We spent 4 nights at the Sheraton Downtown and honestly, we were a bit disappointed. First, at check in, we did not receive a warm welcome whatsoever, plus, absolutely no info was given to us about the hotel at check in, I would say the front desk staff seemed very disinterested that we were there- almost like we were an inconvience. We had a suite, which was a nice size, however, the bathroom was unbelievably small- literally a nightmare to move around in. We had a suite b/c there were 5 of us (2 adults, 3 kids). We were really disapointed that there wasn't even a mini-fridge in the room. The conciere service was pathetic- we even had one recommend "McDonalds" as a great family dining place! None of them knew what they were talking about and gave poor directions. The valet service was really good, and whenever we called for our vehicle, it was always ready and waiting for us and the valet staff was always super friendly and welcomed us back to the hotel each time we pulled in. For a mere $5 extra a day, I recommend parking valet (though $26 per day does seem a bit steep for parking). The pool area was nice, but water was cold. The Sheraton does offer a great location, but then again, most downtown hotels do!
sheraton downtown Denver
- May 16, 2009
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel itself was quite nice but when we arrivved we were told that to park our car it would be $ a night! There was no mention of this anywhere in my reservations. We also got stuck in an elevator.
Sheraton Downtown - lousy hotel - don't do it
- April 21, 2009
- Rated 1 of 5 by
a traveler from Travelocity.com
Here's sequence of events:
- checking in but the front desk never told me about the pool was under construction and the workout room was merely a bunch of machines in one of the conference room
- I took the elevator up to the room and the key didn't work. I had to go back to the lobby to get a new key while I was dead tire and just wanted to get to the roon
- when I got in the elevator, I found out that I have to use the key to activate the elevator, but since it was my first time using this and noone at the front desk told me that I had to do that to activate the elevator. while I was scrambling to figure out how to use the room key in the elevator, someone else press the "down" button and change the elevator to "down" instead of "up". I ended up going down instead of up... my patience was running out
- during my stay of 6 nights, I had to call the internet help desk 4 times to get connection. The engineer came up to my room twice...at the end I had to go to the lobby to get internet access
- I also noticed other people had problem with the key
- when I called the front desk the phone, kept on ringing and no one answered...
- This is an old hotel and nothing seems to work including the front desk people...
DO NOT STAY HERE! YOU WILL REGRET IT
Great Hotel !!!!!
- January 30, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Visited Denver for the Western Stockshow- hotel is located close to many restuarants, shops and tourist spots- really liked the free bus transportation to 16th Mall.The staff was courteous, and informative about best places to eat and visit. The room that was provided for me was large and spaceous and views of both downtown and the mountains. Although hotel is under construction, I was never disturbed or inconvenienced. Bed and pillow very comfortable. I would defintely stay again.
Great price on a good room
- December 12, 2008
- Rated 4 of 5 by
a traveler from Travelocity.com
Though the property was under construction, the staff did a great job on giving me a room away from the work.
I arrived at the hotel before 11 a.m. and was allowed to check in immediately.
The price was great! The location was great! It is right on the "mall" street. I took the bus from the airport and got off at the 16th street station and hopped on the free bus shuttle to the hotel. It was only a $9 ride vs. the normal $45 cab ride.
The room was not real large, but I would stay at this property again.