I should have known this was a great hotel, just by the first impression when greeted by Tom the doorman. All I can say is it just got better. The warm staff they have employed are the BEST! Makes it feel like home. The rooms are on the small side, but the ambience is fun and unique, with comfy beds. Kimpton is definately making an impression with us. Will book their hotels in the future.

The staff were great. The front desk was great. They knew who we were after only crossing paths one time. They made us feel very comfortable. We will definately stay there again.

So you have some perspective my boyfriend and I are in our late twenties. I have had nice experiences at Kimpton hotels in the past, not extravagant, but not the run if the mill. The Onyx has a contemporary decor, but the rooms are very small. That did not bother us much since we were not in the room except to sleep. We stayed in a room by the electrical closet and heard some noises. We called the front desk and complained, they offered to move us, but we had unpacked and didn't feel like waiting for another room. We had sites to see! They offered us a bottle of wine on the house which we took them up on. A nice gesture! The location is awesome and within walking distance of all of the downtown attractions. The staff was very helpful and and polite. If you do not plan to be in your room much I recommend staying here. Kimpton does a nice job!

Very contemporary. GREAT location. Polite and helpful staff. Wonderfully comfortable beds.

We had a wonderful stay at the ONYX! Business brought us to Boston but we had the pleasure and comfort of our time off staying at the Onyx Hotel. The staff was ALWAYS pleasant and very quick to respond to any request! The wine cocktail hours was a nice touch. We enjoyed walking to the the many historic sites near by the hotel. The bed and linens were very soft & luxurious! We will definately come back when in Boston and would hightly recommend this hotel if serviice and comfort are important to your stay!!!