Superb location, super clean, comfy rooms. The bed is to die for. Didn't have any problems with the elevators and the staff is courteous and friendly. A bit pricey but worth every penny. Right in the heart of Times Square and the teather district. Will definitely stay again in future visits.

This hotel is very comfortable, even luxurious. They now have a fully-equiped gym. The elevator system has been improved, with call buttons that direct you to a xpecific elevator. Check in and check out are quick and efficient.

We stayed for two nights and we loved the hotel. great location wonderful staff. the only problem was the elevators. the system doesn't work! very annoying that you have to factor in 15-20 minutes of elevator time to your plans. we were on the 16th floor facing virgin records in a king suite that was very nice. we heard no noise from the street. we would definatly stay there again and try to forgive the elevator situation.

We had an incredible time. The Restaurant The View was fabulous. Overall experience was great. I recommend this hotel to all my friends. I had an incident when I got there which the travel agency was charging my credit card and the hotel also charged my credit card. Before I checked out everything was resolved. Great customer service.

The room was exactly as it was on the web site. IT was in a great location and the staff was helpful. The only thing bad is that you can hear your neighbors along side of you. The walls were thin.