The location couldn't have been better. Housekeeping needs a lot of improvement. They just did the bare minimum of making beds every day.

We really enjoyed staying here in the heart of Times Square. The room was excellent and the staff very helpful. Upon returning home I realized I had left a set of keys in the room. The staff located them and sent them to me. We could not have been treated any better nor enjoyed ourselves more.

Beds were comfortable, plenty of room inside the rooms. Staff was helpful and friendly, let us check in early. Elevators were confusing at first, but we got the hang of it. Did not have to wait long for an elevator. Wonderful view and right in the heart of Time Sq. I would stay here again.

Hotel was perfect for a quick getaway with my 8 yr. old daughter. She was mesmerized by the view of Times Square at night from our 40th floor room. Room was immaculate. Room Service prompt, correct, and friendly. Staff helpful. 8th floor Lobby is a great place to relax, have a drink, and be entertained by the goings on of Times Square.

Hotel was perfect for a quick getaway with my 8 yr. old daughter. She was mesmerized by the view of Times Square at night from our 40th floor room. Room was immaculate. Room Service prompt, correct, and friendly. Staff helpful. 8th floor Lobby is a great place to relax, have a drink, and be entertained by the goings on of Times Square.