Vacation-2 parents & 1 adult child:This hotel was great! The location couldn't be better. We saw two Broadway shows and we only had to walk around the corner. The subway was close by and even walking wasn't bad at all. Rockefeller plaza nearby.Lots of places to eat close to the hotel. The staff was very helpful and attentive. We had a room on 14th floor with a view of Times Square-pricey but really enjoyed the view out the window. We ran ourselves silly for 4 days and when we were totally exhausted we would go back to the room, put our feet up, and look out the window until we were recharged and ready to go again. Room was very quiet despite Times Square and the huge indoor atrium lobby. Beds were very comfortable. One night after seeing a show we went up to the revolving lounge/restaurant. Great view, very nice, had the late night buffet in the lounge.-food was good, selection okay. Would definitely stay there on next trip!

The room that we booked was not available and we thought there was going to be a problem, but the staff was quick and efficient! Due to the inconvenience, a larger room was given with more amenities. The room was beautiful, the staff extremely nice-especially the bell men, Marvin and etc. I will definately stay there whenever I go to New York, without a second thought to another hotel. This was the best stay I have ever had at a hotel, hands down!

Hotel was perfect for a quick getaway with my 8 yr. old daughter. She was mesmerized by the view of Times Square at night from our 40th floor room. Room was immaculate. Room Service prompt, correct, and friendly. Staff helpful. 8th floor Lobby is a great place to relax, have a drink, and be entertained by the goings on of Times Square.

Beds were comfortable, plenty of room inside the rooms. Staff was helpful and friendly, let us check in early. Elevators were confusing at first, but we got the hang of it. Did not have to wait long for an elevator. Wonderful view and right in the heart of Time Sq. I would stay here again.

The location couldn't have been better. Housekeeping needs a lot of improvement. They just did the bare minimum of making beds every day.