The room that we booked was not available and we thought there was going to be a problem, but the staff was quick and efficient! Due to the inconvenience, a larger room was given with more amenities. The room was beautiful, the staff extremely nice-especially the bell men, Marvin and etc. I will definately stay there whenever I go to New York, without a second thought to another hotel. This was the best stay I have ever had at a hotel, hands down!

Beds were comfortable, plenty of room inside the rooms. Staff was helpful and friendly, let us check in early. Elevators were confusing at first, but we got the hang of it. Did not have to wait long for an elevator. Wonderful view and right in the heart of Time Sq. I would stay here again.

We really enjoyed staying here in the heart of Times Square. The room was excellent and the staff very helpful. Upon returning home I realized I had left a set of keys in the room. The staff located them and sent them to me. We could not have been treated any better nor enjoyed ourselves more.

I was staying here for a conference and was very impressed with this hotel. Staff was friendly and helpful. This hotel had a nice fitness center with a great view while you work out. Overall this was one of the best trips I had ever taken and this hotel was a big part of it.

New beds like a cloud,1st class gym,cocktail lounge with great signature drinks over looking B-way with live entertainment,walking distance to all B-way theaters and great dining and 3 blks from the best subway that takes you anywere for just $2.Beats cab rides sitting in traffic.The discount, day of performance TKTS booth, is at this hotel,Be sure to ask about it for show tickets.