Results 1-10of 178 Reviews
New York, New York
August 27, 2007
From journal Architecture, Armitage, and Aristocracy in Chicago
December 5, 2005
From journal Nothing Shy about Chi-town
March 18, 2004
The rooms were mid-sized and very average in feel. The bathrooms are good sized and have all the standard Hyatt amenities. The room seemed a little worn, even though they only recently went through renovations. They view of the river was my favorite feature of our room. The cab service was very good from the hotel and we seldom waited for a taxi. It was fine for a three-day weekend trip. The hotel was a little too busy and the staff seems hurried and flustered. We had one bellhop who was downright rude.
I probably would have picked another hotel, but the rate was right -- $119 per night. I did some Internet searches and for this style of hotel it was by far the best price. It was a weekend in the middle of winter so I was not surprised to find some good deals. I was happy with what we got for this price, but would not pick it if the pricing were equal to some other Michigan Avenue hotels. However, the location is good and it lives up to Hyatt standards. I had no real complaints and got exactly what I expected.
From journal Chicago
Kansas City, Missouri
February 21, 2002
From journal My Kind of Town
by Cheryl Morgan
December 2, 2000
As big American hotels go, the Hyatt Regency is pretty standard. You know what to expect. The rooms are probably interchangeable with any other Hyatt in the country. It is the differences that are important, and here the Hyatt fell down badly. Firstly the service was pretty poor. There were endless complaints about mistakes with reservations and poor service in the cheaper restaurants (although see the separate entry on the excellent Stetsons). I suspect that the hotel had a lot of temporary staff in because it was a holiday weekend, but even so, a Hyatt is a Hyatt. They should have standards.
The other major failing of the hotel is that, while the basic room rates are reasonable, you get charged extra for everything you try to do. Even opening the mini bar to see what is in it incurs a $2/day charge for the rest of your stay. If you complain about these charges you can get them waived. The hotel is just trying it on, because in most cases its guests are on expenses, or are so rich that they don''t bother to look at the bill.
The Hyatt also has problems as a Worldcon hotel. Yes, it has massive underground conference facilities that can cope well with 5,000 people. Yes, it is connected to an underground shopping mall so you don''t really need to leave the building at all. Unfortunately the whole complex is massively confusing and can probably only be navigated successfully if you trail a ball of string behind you to mark where you have been. I now know why the Chicago basketball team is called the Bulls. I''m just glad that I didn''t meet him when I was down there.
Finally, a Worldcon specific problem. We have parties, lot of parties. And for parties you need suites. The Hyatt has lots of suites, but it is built high with one or two suites on each floor. This makes it hard to define quiet zones for people who prefer to sleep at night, and it is murder on the elevators. The hotel did a superb job of providing staff to monitor elevator usage and keep people flowing, but even so there were huge queues and one complete breakdown. For Worldcons, flatter construction and dedicated suite floors are better.
From journal Worldcon Chicago
by Cherri Megasko
May 2, 2007
Buffalo, New York
January 17, 2006
From journal Highlights of Chicago
July 8, 2004
From journal Chicago - I Should Just Move There
April 2, 2008
June 2, 2007