This was a quick trip for us to Chicago. The staff was very friendly from the moment we walked in the door. Quick, easy check-in, very helpful staff. Would definitely recommend and stay again.

Accommodations are average. When we checked in the person behind the desk asked us if this was our first time in Chicago, when we replied that it was, she upgraded us to a suite at no charge and wished us a great time. Later there was an issue with phone calls on our bill, but they took care of that to our satisfaction.
Even though the air in the room was a bit stale, the staff in the hotel was great which makes for a pleasant stay.

This hotel is near everything. I walked to Magnificent Mile, the beaches, Navy Pier and the Taste of Chicago in Grant Park. The staff can take a long time for requests as I asked for a few things such as towels and blankets and they were not brought to my room until the next day. Other than that, I enjoyed my stay and I'll stay here again next time I'm in Chicago.

The hotel is very nice and in a GREAT location. The staff--especially the concierge service--was very friendly. The rooms were clean and it felt very safe. The only drawback is that there were two of us in a standard room. The standard room is really set up for one person with limited towels, coffee and bathroom space. Overall, the standard room is just small. If you have two people, I think it would be best to get the next larger size room.

I would recommend this hotel to anyone visiting the Chicago area. It is very convenient to all locations.