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Gaylord Texan

From $ 179 per night

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1501 GAYLORD TRAIL, Grapevine, Texas 76051817-778-1000 Show More Info

User Reviews

Results 1-10of 61 Reviews

Lowered expectations

A traveler

Travelocity.com

October 15, 2006

Booked a Couples package and their best suite. They cancelled my confirmed reservation. They failed to provide every aspect of the package. It was incompetence that became insulting. Avoid it.
Ridiculous Onsite Mandatory Fees

A traveler

Travelocity.com

May 16, 2008

Mandatory onsite fees include - Parking (who pays for parking in Texas outside of downtown) ($12 for self parking) - "Resort Fee" - amounts to 2 bottles of water, a paper (which on Sunday morning was the previous Friday's paper), internet service ...Read more
Terrible Service & Mediocre Food

A traveler

Travelocity.com

October 18, 2007

The food at Old Hickory Restaurant is mediocre (at best) and the service is highly disappointing and terrible. Took us 1 hour just to place our order. The steaks were not cooked as requested. The food did not come with proper utensils (no soup ...Read more
Huge disappointment!

A traveler

Travelocity.com

January 22, 2007

At the Gaylord for my birthday. The room, while large, was extremely warm, we suffered through the night. Fake, plastic everything, their top restaurants were mediocre, brunch the next day was bad. Service not up to par (this is partly due to the ...Read more
Walls as thin as paper!

A traveler

Travelocity.com

February 7, 2008

The Gaylord Texan does a nice job recreating a scaled down version of the "Riverwalk" but customer service is not it's strong point. If you don't mind incredibly high prices for dining, parking, and accommodations then this is your hotel. In our ...Read more
Over rated resort

A traveler

Travelocity.com

July 29, 2007

If you are looking for a beautiful place to stay the Gaylord Texas is your place. If you are looking to spend a lot of money for things you shouldn't have to pay for then this is the place for you. To start with we checked-in around 4:30 or should I ...Read more
Expensive and huge

by Alicialele

Flower Mound, Texas

August 25, 2010

I stayed at Gaylord with my husband for his birthday. We wanted to go swimming when we got there, but the pool was closed for bad weather, and it wasn't raining. The staff didn't seem to be aware of this when we asked around. Our room was very ...Read more
Not Worth It

A traveler

Travelocity.com

January 3, 2007

My husband took me here for my birthday and paid for turn down service and the nicest room they had... didn't recieve. cancelled a confirmed reservation. besides that the steak resturant we ate at was over priced and i had to send my food back not ...Read more
Not worth the time or money

A traveler

Travelocity.com

October 20, 2008

I recently stayed at the Gaylord Texan for a week. The bed in the room was so uncomfortable that I called the "Consider it Done" line to ask if there was anything they could do to make it better. They offered to bring up 2 down comforters to help ...Read more
Super huge!! A bit overwhelming.

A traveler

Travelocity.com

February 8, 2011

Call ahead for valet parking. Had to wait almost an hour.