Holiday Inn Hotel Suites Carol Stream Wheaton

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  • 150 S Gary Ave
    Carol Stream, Illinois 60188
    630-665-3000
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gmulligan
First Reviewer
2 out of 5
Avg. Member Rating
5
Reviews

The best hotel stay we ever had!

  • May 5, 2007
  • Rated 5 of 5 by a traveler from Travelocity.com
I am a frequent traveler. Very rarely do you actually get top notch service. The staff was wonderfull, they anticipated every need I had. I was treated like family there. This hotel was so clean..I was there with a large group for a function this time, but every single one of us had the same expierence..We even took time to speak with the manager to show our appreciation on the service we recieved from booking our reservation, check-in, dining and check out. Our group and my company only use this hotel when in Chicago.

Terrible Staff

  • April 9, 2007
  • Rated 1 of 5 by a traveler from Travelocity.com
I booked a standard room and the staff took it upon themselves to change my room to a suite, when I tried to get my standard room back non were available. I tried to contact the mgr upon checkout and was told his wife was in labor & her water broke, I tried to call him several times later & the next week was told again that his wife's water broke & was in labor. How is that possible?That is what I was told. It has been about 2 weeks & I am still waiting to hear from the mgr all I want is the diff refunded, since I did upgrade. I will never stay in this hotel again!!

Don't stay here!!

  • April 28, 2006
  • Rated 1 of 5 by a traveler from Travelocity.com
They do last minute cancellations. After having rooms booked for over five months, they cancelled all for one of our two night stays. We had 20 rooms booked. Just a little bit of a hardship don't you think.

Holiday Inn

  • November 14, 2003
  • Rated 3 of 5 by gmulligan from Colorado Springs, Colorado
This is the second time that I've stayed at this Holiday Inn. The owner is attempting to renovate the motel. The lobby and such look much nicer and the pool area is clean, but the rooms are still a bit dismal.

On the bright side, they now offer wireless high-speed Internet for FREE! in some of the rooms.

From journal Engineering Meeting - 11/4/03

Holiday Inn

  • October 20, 2003
  • Rated 1 of 5 by gmulligan from Colorado Springs, Colorado
Just your run of the mill Holiday Inn. None of the hotels in Carol Stream offer high speed internet. This motel is near the spice factory and at night it can be quite pungent.

From journal Energy Comm meeting - 12/16/02

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