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Quote: The room setup was great, with a full mini-kitchen, open closet space, desk, etc. There were no towels and you have to pay for a turn-down service to get towels. I only brought shampoo thinking there would be bars of soap as well, but there were... Read the full Crossland KC-Independence review
Quote: Traveling to this location we were a little leary based on some of the other reviews that we had read.. This hotel is a great value and was very clean. The staff was courteous. Felt the $5.00 charge for internet was a bit out dated since many hotels... Read the full Crossland KC-Independence review
Quote: The hotel was ok for the price. Could use upgrade.
Quote: The room reeked of cigarette smoke even though I had booked a non-smoking room. I was told I couldn't move because the hotel was full and there were no other rooms available. The carpet was filthy--not just "stained." The shower didn't... Read the full Crossland KC-Independence review
Quote: This was at minimun GROSS - how awful for the mother company to have their name on the sign. I have stayed at other extended stay hotels and this is a disgrace to everyone. holes in the walls, burns on every piece of fabric - not to mention they... Read the full Crossland KC-Independence review
Quote: The hotel is a bit rundown, and housekeepping is spotty. Not for the fastidious. Wives will complain (don't ask me how I know).
Quote: Very basic accomodations - Rooms fairly small, but clean. Fridge, microwave, two-burner stove, coffeemaker, sink and minimal cooking utensils. Small tv and one chair table, alarm. Nice shower, adequate linen. Bed ok. Elevator to 2nd and 3rd floors.... Read the full Crossland KC-Independence review
Quote: Staff was freindly and efficient. Hotel room was not clean, Bathroom had mold on walls and ceiling. Hard to find as directions were from the wrong exit. Will not stay here again. Price was cheap( get what you pay for)
Quote: Picked the KC Crosland based on price and location. Turned out it is tucked away in business park. First night room was great, clean, quiet; on return trip 2 wks later room was OK but smelled like a former smoking room. Would stop here again.