My children and grandchildren had a great vaction stay. Our window had a nice view of Mission Bay and we we opened the windows we had nice cool breeze. We went to celbrate our daughter's birthday at Sea World so our location was perfect. The kids enjoyed the pool. the only problem was that there were not enough lounges and some guests hogged them even thought ehy were not in the pool area the entire day. The food service in the pool area was fair not enough waiters. My husband did not like the fact that there was no complimentary coffee in the rooms. Over all it was a nice place to stay as a family.

I wish I had more than a 300 word review limit. But consider yourself warned. The all day hose-down-the-hall carpet cleaning over the entire run of our stay must have missed our room. There were so many stains on our carpet that, from above, it looked like a global map. And the floor was so dirty that we had to wear our shoes until we climbed into bed. Two room, two televisions, one remote - due to the "remote shortage". It must be a local problem. I could lend them a couple of mine. Three times at the pool, twice "no towels available" Towel shortage as well? "Life" guard picking his toes as guests break up a fight in the pool. No joke. Fire exits blocked off - for three days - due to apparently slow drying "wet paint" Never again.

IWe have stayed in several hotels around the same area close to Sea World. This valuewas grand opening rate, but still very nice facility and everything is upgraded tasteflly. There is a fast check in/out machine so it is very quick, but the staff is there to help. We wish we spend more time to enjoy the pool. we will definately stay there next time.

I DO NOT recommend anyone to stay at this filthy, no good hotel. Bad service, cleanliness awful. In my opinion, anyone who thinks of booking at this hotel should reconsider!!!

We stayed here because it was supposed to be newly renovated. First, Room was very dirty, refrigerator dirty and did not work. No coffeemaker in room as advertised. Terrible parking, expensive, and if you don't snag a nearby spot, you must park across a street and long, unsafe walk. We pre-paid for two queens, got two double-beds, and was told "too bad" by staff, no other available rooms. No refund for the difference. Room service menu astronomical...$4 for can of Sprite, $19 for coffee, (plus service fee and tip) extremely limited choices, nothing really for kids. Restaurant was good, but very limited carry-out. Vending machines and little shop also astronomically expensive for snacks. (bring cooler). Not enough room towels, no matter how often we requested. You have to "request" they change the sheets--under the guise of being concerned about water conservation--which should be automatic for this price range (I expect clean sheets daily, that's why I stay in nice hotel!). Pool was nice/fun, but not very clean. Water slide open only 10-6, so if you plan to sight-see, the kids cannot use slide when you return to room. "Lifeguards" wouldn't let my 8-year-old use waterslide just because he's very small for his age...I showed his birth certificate, and he's accomplished swimmer, not disabled in any way, so that spoiled his trip, NEVER had that happen anywhere, including huge water parks around LA/San Diego. No pool towels available. Staff not helpful re: directions anywhere. Stay somewhere else if you have a chance.