We go to London once a year, and this hotel was the worst ever, the room was so small, the shower imposible to get inside, I'm 5'4 and 120 and I could not even get inside. On the web states "free breakfast", well not such a thing. Staff never smile "not even once". Room xxx is below the gym, so the noise was the worst with the equipment. The doors are paper thin so any body can hear anybody business. Never again, I would prefer to stay home before we go back to that hotel.

This hotel, while small in room size, was very clean and up-to-date. The staff was accomodating to our needs (ice!). It is in an excellent location for catching several Tube lines and we barely heard train noises. Would probably stay again.

I stayed at this hotel last year for two weeks and the staff couldn't have been more gracious, most notably, X the night desk man. I suggest that if he still works there to let him fix you a cocktail when you come in late after a long evening.

Although it is an older building and the rooms are abit small,I thought it was excellent value

We stayed 2 nignt, the place is new fresh clean and very well situated. We left the hotel and took the express to Heathrow in a 2 minute walk. The rooms are small but this is London folks. I travel to London 2 to 3 times a year and this is for the money the best I have stayed in.