Never again!
- June 11, 2007
- Rated 2 of 5 by
a traveler from Travelocity.com
The place was under construction (May 2007). The halls were stripped of all paper. The 3-day trip was okay, through day 2, but then ... We got back to the room late in the evening to find it totally uncleaned. No towels, bed unmade. Called the front desk, and they said they couldn't do anything. Okay, how about clean towels, at least? She said I'd have to come down and get them. I did so. The front desk was quite unapologetic. They totally IGNORED their 100% satisfaction guarantee. Billed my credit card for the full amount, and didn't respond to my compaints AT ALL.