We checked into our hotel late in the afternoon only to find that the toilet in the room did not work. We were informed that there were no other rooms to be had and that they would try to find a maintenance person to look at it. At 10:30 P.M. they finally said that no one was available and that they would look at it the NEXT Day. Total indifference from the staff. With the cost of the room being what it is you would expect that at least there would be a working bathroom.

I stay at this hotel frequently. In my opinion it is the best in Anchorage in terms of location and nice rooms.

I have returned to this Homewood Suites several times. The staff is what brings me back. They know the concept of customer service. The rooms are immaculate, also.

I mainly chose the Homewood Suites because I was wanting to use some of my Hilton HHonors points to pay for my accommodations the two nights I would be staying in Anchorage. The hotel is like any other Homewood Suites. All rooms are in a one or two bedroom configuration, with a full kitchen, living room with sofa bed, and bedroom. I was booked into a one bedroom suite.

This location opened in spring 2004. The hotel is basically the standard Homewood Suites layout, with a few modifications. For one, the lobby has been re-designated as the "lodge" at this location and features lots of craftsman style furniture, a large stone fireplace, stained glass lamps and chandeliers, and stuffed bears and caribou. In addition to the check in desk and several seating areas around the fireplace, the lodge features the hotel's breakfast area. As with all Homewood Suites locations, a full hot breakfast buffet is included with your room each morning and a light dinner meal is served Monday-Thursday evenings. The breakfast buffet was good with the standard scrambled eggs, bacon, sausage links, cereals, fruit, bagels, danishes, toast, coffee, and juices. Additionally, there is a do-it-yourself Belgian waffle bar with pre-measured cups of waffle batter and foolproof waffle irons available. Unfortunately I was not at the hotel early enough for the complimentary evening meal. Each suite has a monthly menu on the refrigerator door for this meal.

As for my suite, this hotel had the only bed on my trip that I would classify as very comfortable. While the living room and kitchen areas would be nice for a longer stay or if I was traveling with more people (I was alone), for my stay they were just extra unused space. I mainly chose this location because given the other options for redeeming HHonors points in Anchorage, this was the best value, because of the included breakfast. Overall, I would highly recommend this property for its convenience to the airport, Seward Highway, and overall value.

Additional Information:

• Click here for the hotel's website.
• Complimentary shuttle service available to/from the Anchorage airport.
• Room service for dinner is available from the restaurant at the Hilton Garden Inn next door.
• The hotel's address is on Tudor Rd. However, the hotel is not located directly on Tudor. It is one block south of Tudor and one block east of C St. To get there from the airport, exit the airport onto International Airport Rd. Continue until you get to C St. Turn left onto C. The hotel will be on your right, just before getting to the traffic light at Tudor. If you get to Tudor, turn right, then make an immediate right onto the first street. The hotel will be on your left just past the Hilton Garden Inn. Also, the map on the hotel's website is incorrect. The hotel is on the east side of C St., not the west side, as the map indicates.