Toll House a Larkspur Hotel

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  • 140 S SANTA CRUZ AVE
    Los Gatos, California 95030
    408-395-7070
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3 out of 5
Avg. Member Rating
3
Reviews

Lovely hotel in great location

  • June 26, 2008
  • Rated 5 of 5 by a traveler from Travelocity.com
A lovely, quiet, comfortable hotel within walking distance to wonderful cafes, shopping, and restaurants. There is a beautiful mountain view. Only 20 minutes from San Jose airport. We would definitely go again.

Noise all night long, inconsistent facilities in room

  • April 10, 2008
  • Rated 2 of 5 by a traveler from Travelocity.com
First time I stayed: room was quiet, had refrigerator and microwave. No coffee the last day. Second time: a throbbing noise all night long; no frig, no microwave. Two coffee packs the last day.

Terrible Cusomer Service

  • September 7, 2007
  • Rated 2 of 5 by a traveler from Travelocity.com
I was treated quite rudely upon arrival with my husband and toddler. There was two front desk staff and they were busy chatting away and ignored me at first then later when I was helped got quite rude like it was my fault they couldn't find my reservation which they later found since it was there! Emailed hotel to complain and they said they were offering a refresher course on customer service.

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