Don't bother staying here if you like hot water and a clean room. Tiles are missing from the walls throughout the hotel. Electrical wires show in the elevators which make strange noises. Breakfast area is nasty (this part was a very nice restaurant about 10 years ago). The beds are old and lumpy which resulted in not a lot of sleep. The balcony area is full of bird poop which was disgusting. The view is very nice and so was the fishing pier. We left after one night and moved to a different hotel which we found on our own. It's so sad to see a hotel full of history to not be taken care of by the owners. My kids and I were very disappoointed, but my husband did enjoy the fishing pier. There are much nicer places to stay in Galveston at about the same rates. Keep looking..... Galveston is great.

We checked in on Tuesday after a six hour drive. We went up to unlock our room and the lock did not work. We went back down to the front desk and they switched our room. On Thursday after a twelve hour fishing trip went to our room and our keys didnt work again. I went back to the front desk and they told me the keys only work for three days. They gave me more keys. I go up to my room at eight o clock at night (had not been there since six am) to find housekeeping did not come clean my room. Tried to call the front desk but the phone didnt have a placard to direct you to the front desk. I called on my cellphone only to get hung up on as soon as the finally answered. Went down to the front desk to see why they didnt clean my room. The little girl had no idea why but the manger stepped in to say they had us checking out on Thursday! I They did not comp anything on my bill I paid full price. I will never stay here again. We go to galveston every year but will look for a better place to stay.

Our stay here was AWFUL, The first room had an AC unit that was so loud we had to ask to change rooms. They gave us new key cards and told us to move rooms. The next room's AC was broke. It was set on 40 degrees when we walked in, but it was hot and humid in the room. We turned off the AC, waited 20 minutes and turned it back on.. still broke. So they moved us rooms agian. Guess what! At bed time my daughter went to take her shower and there was NO hot water in that room. So, this time I was getting a bit angry so they just gave us two key cards to two other rooms and told us to keep our room, and we could just shower in another room, we could take our pick of the two. (we basically ended up with 3 rooms) Funny thing was, one of the key cards they gave us this time was to the room with the broken AC, so evidently it was still open and had not been closed for repair. The staff was very nice about it all though, they seemed like they knew there were alot of problems with their rooms. Also, anyone who is afraid of small spaces should NOT stay here, elevators are the smallest I've ever seen. I must say, the location is as awesome as it was when I was a child and stayed there. Every room has a balcony, and what can beat looking straight down into the water from your balcony??? If they would just remodel, repair, and update the hotel it would be the only place I would stay when we go each summer.

I loved the Flagship! You can stay at an overpriced Hilton or Ramada anywhere, but where else can you stay the night on a pier out over the water? Only in Galveston! The hotel is older but very neat and clean. Hotel staff was friendly. Water pressure was better than at my own house! The hotel has an antique charm to it and even has a light smell like an old book does. We sat on our balcony and ate lunch while watching dolphins not even 100 yards away!!! It was unbelievable! We left our sliding glass door cracked the whole time to let the cool ocean breeze in. It was amazing falling asleep and waking up to the sound of wave’s right below you! If you are driving a luxury vehicle with all leather seats and cup warmers, please go somewhere else because this hotel doesn't need high maintenance snobs griping about their pillows not being fluffy or whatever. For those of you who want an unforgettable experience, this is the place! I would stay here again and again!

Yes this is an old hotel. Over 25 years at least. Best location of any hotel in Galveston. Its going through remodeling but it does show its age. Still it was a nice place to stay.