This hotel was awful! Access to rooms were on the outside. Rooms extremely run down to the point we were afraid to walk around it without shoes on. It was not kept up, lack of parking, staff didn't seem to care one way or another about cleanliness. Soneone got sick in corridor outside during the night and staff was advised and it was still there at checkout!!! Not your Holiday Inn Standard at all. I've stayed at much better Days Inn's before!

Stayed here Super Bowl weekend...started bad with a rude woman shuttle driver from the airport, on her cellphone as she picked people up. Girl at front desk seemed bored and didn't speak clear English during check-in, TV in room didn't work on arrival, bathtub faucet was running and unable to be turned off. This place badly needs renovations. Just a 1/2 hour before the game Sunday, the bar wasn't open, since the Bar Manager didn't have her keys. I had planned to eat there and watch the game, but I had to go elsewhere. Monday morning there was no person to order with at the grille for breakfast, had to settle for the buffet, which I didn't want. At checkout I was again treated like I was more of a nuisance than a guest. And finally, when I reviewed my CC statement, I found they charged the card I'd left for any incidentals (of which I had none) for my stay. After spending 1/2 hour on the phone to resolve this, I'm now waiting for a refund to my card. The staff here is poorly trained, and has little regard about the comfort and convenience of their guests.

This hotel is badly in need of renovation. But worst of all was the "don't care" attitude of the staff in regards to problems of travelers.

Their service was very poor. I had to wait for 30 mints to check in. The price is too expensive compare to their service and quality.

This hotel really needs and update and fast. It's quite old and the carpet is extremely dirty and worn in places. The staff was very accommodating and understanding which made for a nice conference. But too much was going on. The lighting was also not the greatest so the place was a little dark. Repair work should be the first thing on the list because it needs a makeover.