Radisson Ambassador Plaza Hotel and Casino

From $ -1 per night

Avg. User Rating:


1369 ASHFORD AVE, San Juan, Puerto Rico
787-721-7300
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User Reviews

Results 1-10of 74 Reviews


Cheap hotel

A traveler

Travelocity.com

When we arrived there was no parking space available and the guy let us in knowing that and it took us 20 min to get out due to traffic jam inside the lot. the hotel was dirty. they charge a room service to my bill by error???.
Bad luck and poor service

A traveler

Travelocity.com

We were initially booked in a room with one King bed, but our reservation was for four people. They were out of the regular rooms, so put us in a very dumpy wheelchair accessible room that had not been updated. This also put us directly over the ...Read more
Stinky, noisy, dirty

A traveler

Travelocity.com

This "non-smoking" hotel smells of cigarettes...probably from the casino. Floors were dirty. Worst hotel I've ever stayed in.
ok soso hotel cheaper thn the marriiott so amenities are accordingly less sumptous.

A traveler

Travelocity.com

Ok hotel for the price. the hotel doe snot having sparkling new amenities like the marriott, but if you are trying to minimize costs, this is a reasoble alternative. the rooms are not quite as comfortable either but they will do
Not worth it!!!

A traveler

Travelocity.com

Room was not available till 6:00pm; they explained that they were having computer problems. More like, understaffed and overwhelmed. For over $250.000 a night, the room should have been ready. Once I was finally given a room I was overjoyed by my ...Read more


Not worth it!!!

A traveler

Travelocity.com

Room was not available till 6:00pm; they explained that they were having computer problems. More like, understaffed and overwhelmed. For over $250.000 a night, the room should have been ready. Once I was finally given a room I was overjoyed by my ...Read more
Try another hotel

A traveler

Travelocity.com

nothing wow, we had call to fix the air because it did not work, because I had to feel bad in that room, the employees answered annoying. about the bed sounded a lot when one was moving in the hallway and heard everything. use your money in other ...Read more
Do your job and train you're staff better.

A traveler

Travelocity.com

I stayed at this hotel 3 years ago and had some issues back then. I decidid to give them a second chance and i could not believe that i got the same horrible room with the same problems of a cold air conditioner and a desk attendant with a bad ...Read more
too noisy on 3rd floor

A traveler

Travelocity.com

It's closed to the bus stop and beach is at short walk distance. A bit to complaint is: they checked me at 3rd floor, the room is on top of the dancing ball room. It was very noisy Friday night 11pm when I was trying to sleep. Finally they changed ...Read more
Not for families

A traveler

Travelocity.com

The hotel was ok but the entire first floor was devoted to the casino except for the front desk. They did not have any restrooms that you could access easily on the first floor without going through the casino. Not a big deal but if you have been ...Read more