What a delightful hotel. I had not been to Tacoma for many years, and was surprised by the rebirth. We were there for a relative's graduation from University of Pugent Sound, and found the hotel to be in the heart of downtown. It was easy to walk to a variety of restaurants, and to all of the art glass now vivid in Tacoma. As a glass artist myself, I enjoyed the hotel since it felt like it's own art glass museum. Each floor is dedicated to a different glass artist, and we enjoyed our own tour, floor by floor of the pieces of art. The rooms were decorated with a wonderful sense of modern style, yet was comfortable enough for my ten year old to feel at home. I may not bring my younger children to the hotel, since there were some breakable (but beautiful) lamps in the room! We all loved the robes you can wear for your vacation!! I am used to paying San Francisco prices for hotels, and this fantastic hotel was quite a bargain in comparison! Would certainly stay there again, and I might stay there even if our trip was to Seattle, it is just 30 minutes away.

This is a breautiful hotel. Contemporary theme, without being cold or sterile. The staff was attentive, even when obviously very busy. The rooms are nicely appointed, with very comfy beds and baths filled with the liitle extras that make you feel pampered. Room service was prompt and courteous, the food at the right temperature, and tasty. Each floor features a different glass artist, and it was fun to go floor to floor, to view these unique works, with room keycards making elevator passes. the keycards were unique and on checkout can be kept as a remembrance of your stay. Checkout was quick and painless. A small billing error was quickly and courteously taken care of. The only fly in the ointment was a doorman who couldn't be bothered to help 2 ladies open the heavy front door while laden with luggage. This unique boutique-style hotel will be first on my list of reccommendations for the area,and I look forward to my next stay.

This Hotel was newly remodeled and though most people I talked to in the Seattle area had no Idea where this Hotel was (I believe it was renamed as well as remodeled) The appearance of the hotel and rooms is exactly as pictured. Having the pillow menu and spiritual menu was an interesting touch. The amenities offered on the Patron Level (25th floor) included free continential breakfast and wine hour. Room service was exceptional though the food choices are a bit limited. I would recommend this Hotel to anyone traveling to the Tacoma area, staff gave excellent city information, especially regarding getting to the Tacoma Dome from the Hotel the easiest and least expensive way.

My Bed was lumpy & I was only able to get 3 hrs of sleep on it due to my discomfort. My companion felt like his was very comfy. If you have back issues don't choose the dbl beds because the one I had was terrible. Hotel was very clean, staff was very nice. The setting in the Hotel was very posh. Upscale style without the snob attitude. Staff friendly & helpful. Bathrooms beautiful, Rooms are very quiet & great views from the windows! I would stay again if they got new beds.

This hotel is a gem for those who appreciate beautiful artwork. The entrance is full of work from the artisans featured at the Museum of Glass. Each floor of the hotel also showcases a piece from a different artist. The fitness center is state of the art. The décor of my suite was contemporary and polished. The evening view of the Tacoma skyline was also nice. However, I do have a couple of complaints about my stay. I attempted to contact the front desk several times to schedule a wake-up call, but received a busy signal each time. I eventually had to call from an outside line to reach someone. In addition to that, the call came 15 minutes late the next morning. Also, during the middle of the night, another guest tried to enter my room. Because I had locked the door with the swing bar door guard, the other guest couldn’t enter the room. When I asked the other guest what was going on, she stated that we had been assigned the same room number. The next morning when I attempted to check out, the clerk stated that I was a “no show” and couldn’t be checked out because I never checked in. (This explains why they assigned my room to another guest.) The clerk was apologetic for the mishaps and eventually checked me out. Although the service can certainly be improved, the quality and cleanliness of each room was good.