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Quote: The facility is very nice. The rooms are very nice. However, the complete lack of class by the staff and their customer service overshadows every good aspect of this facility. The employees are undertrained and because of this I was put into... Read the full Residence Inn by Marriott Springfield review
Quote: All I can say is WOW! I regularly stay over 90 nights a year in Hotels due to business. This one was exceptional. I was greeted by a smiling clerk that made me feel totally welcome. After getting to a beautiful room that included a separate... Read the full Residence Inn by Marriott Springfield review
Quote: We booked this hotel because we needed separate beds for 3. The hotel was very clean, and comfortable. The greeting at the desk was very welcoming. The room was wonderful. Complimentary breakfast was more than we expected. They also had a BBQ... Read the full Residence Inn by Marriott Springfield review
Quote: Stayed only one night but very comfortable. Friendly staff, pleasant decor, clean, safe, comfy beds, good breakfast.
Quote: The hotel promotes itself as pet friendly but there is a $* Pet Cleaning Fee which you are not told about until you register. It seems integrity costs extra at this hotel.
Quote: Wow. This was a great hotel. Hands down THE most comfortable bed we've ever slept in. Staff was great and hotel was beautful!
Quote: This hotel isn't the least expensive in Springfield, but the extras are worth it. Namely the continental breakfast is more like the real deal, the beds and linens were very comfy and great quality, and with three kids the privacy separate bedrooms... Read the full Residence Inn by Marriott Springfield review
Quote: Awesome place to stay. Very nice location with quick an easy access to most atractions. Very clean hotel with a friendly/helpful staff.