STAY HERE!!!!!
- March 13, 2009
- Rated 5 of 5 by
a traveler from Travelocity.com
Immediately given a warm welcome when we arrived. Got to our room and had a King Suite with a bedroom, living room and full kitchen. Nice breakfast bar in room to sit and eat comfortably. TVs and dvd players in the room. Nice big closet with laundry basket and iron. Very soft towels and nice toiletries.
What really did it for me is the staff. EVERY SINGLE NEED I HAD, THEY WERE ABLE TO MEET. Each time I called or visited the front desk to ask for something whether it was to wash clothes, to get a drink, where to walk my dog, where to get a snack or toiletries or magazines, they had an answer and it was all taken care of without me having to step foot out of the hotel. They had it all. They were sure to make certain we were comfortable and had everything we needed. They were sincere in everything they did
We brought our dog with us b/c they are pet friendly. We needed to wash our dogs bed and some of our clothes and they had free washers and dryers for us with detergent. Complimentary soft drinks around the clock with a very nice evening food service for free and nice hot free breakfast buffet. Lobby has a VERY nice sitting room with a big fireplace. Full size kitchen with full size refrigerator, stove, dishwasher, dishes, glasses, pots and pans, utensils, condiments.
VERY close to childrens museum, IMAX theater, Aquarium, TONS of restaurants and downtown chattanooga. Leave a Comment Theme: Hotel Comparison: more expensive than
Warning
- June 28, 2008
- Rated 1 of 5 by
a traveler from Travelocity.com
I made my reservation 2 months in advance yet did not get what I reserved. We wanted a King suite but ended up with a queen suite. When we complained they said "Sorry, no King available tonight." Strange. My reservation was for a King suite. It said King suite on my reservation confirmation. You can't trust them, therefore I cannot recommend them to anyone.
"nice suites, some 'bottlenecks'"
- September 13, 2006
- Rated 3 of 5 by
a traveler from Travelocity.com
The hotel is located within walking distance of public transportation. The staff was helpful. The gym, pool and laundry area were nice features of this style of hotel. The suites were large, clean and well appointed. The breakfast area was too small for the capacity of the hotel. We waited repeatedly for the staff to replenish the breakfast bar and they ran out of some items quickly. The elevators were tucked into the corner and made access difficult and did not support a surge in customers
OK - but have seen better
- June 26, 2006
- Rated 4 of 5 by
a traveler from Travelocity.com
The rooms was nice size and clean. We did have one issue where we had requested a non-smoking room and were given a smoking room. We complained immediately, and they happily admitted the error and provided us what we had reserved. The area is somewhat questionable, and it made us a little nervous to be out with our family, especially at night walking the dogs. I might try this chain again, but not this location.